Lexus Stevens Creek

A CLASS ACT and STEP ABOVE - OUTSTANDING SERVICE AND SALES I had been to other Lexus dealerships looking for just the right LS, but Joe Hart and Gary Luu are far and away THE BEST team you could possibly hope I had been to other Lexus dealerships looking for just the right LS, but Joe Hart and Gary Luu are far and away THE BEST team you could possibly hope for when buying a Lexus. Joe was very positive, upbeat, knowledgeable, straight forward and patiently guided me through all the wonderful LS features. Joe quickly tunes in to what customers want and then delivers. I went in during my lunch break from work and left with a Lexus! Gary made the financing process painless and is great to work with! This top notch team at Stevens Creek is impressive. If you want quality professionalism, service and a straight-ahead efficient buying experience at a top notch dealership - go to Stevens Creek Lexus and ask for Joe and Gary to assist you! Thanks Joe and Gary! More

thanks for your help in getting me the car i needed! ryan, it was fantastic working with you! thanks for your patience, understanding, and upbeat attitude. you took the pain out of car shopping and you ryan, it was fantastic working with you! thanks for your patience, understanding, and upbeat attitude. you took the pain out of car shopping and you were able to work magic in getting me the car i wanted at the price i could afford. now, i don't have to forgo eating for a week each month ;) we'll be back next time...hopefully for that RC350 Fsport :) More

Excellent and competitive negotiations. Very Professional 2! Fantastic year end deal with Dottie and Gary, everything was absolutely straight forward and there was zero pressure. We negotiated with three other d Fantastic year end deal with Dottie and Gary, everything was absolutely straight forward and there was zero pressure. We negotiated with three other dealers, Roseville, Concord and Serramonte, and this dealership by far exceeded our high expectations! Extremely professional, Dottie greeted me at the door as soon as I walked in after a two hour drive to get there, and after the deal she gave me some extra perks even after we felt like we got a great deal on our new car. The facilities were very nice and clean, and the stock on hand was also impressive, it was by far the busiest dealership we had been to. I used to live in the bay area and now I know why I used to see so many license plate frames that said Steven's Creek on them, they are top notch! More

Excellent Service of Staff Mr. Joe Hart is well oriented,straight forward and knows well customers want, a simple honest answers to questions .Paper transaction relevant done in Mr. Joe Hart is well oriented,straight forward and knows well customers want, a simple honest answers to questions .Paper transaction relevant done in timely manner,with both parties satisfaction. My car serviced for paint coat one day,and my husband's left keys inside and found them left intact w/ female staff help. Well trusted and accountable staff observed. More

Nate is super helpful & listen to what we need been to many dealers looking for a certified pre-owned luxury car. Nate is really patience, working with you as a team. Not pushy. really helpful. He been to many dealers looking for a certified pre-owned luxury car. Nate is really patience, working with you as a team. Not pushy. really helpful. He is also very knowledgeable about the product lines, the detailed features of each cars. it's so confusing in the parking lot or the inventory list with all the similar cars with different options. Nate helped to narrow down the choice. Thanks a lot. More

Life changing experience😀 Herman I am forever greatful for all the knowledge, patience, superior service, and kindness you provided for me and my family. Couldn't be happier wi Herman I am forever greatful for all the knowledge, patience, superior service, and kindness you provided for me and my family. Couldn't be happier with my new hot tamale 2016 IS200 Lexus. Also, thank you Jennifer for being so sweet, you guys rock! *Blessed* More

Great experience for car shopping in Bay Area Ryan is the first auto dealer Sales I met when I moved to bay area! He is so nice and patient with plenty of auto knowledge, even I did not buy my fir Ryan is the first auto dealer Sales I met when I moved to bay area! He is so nice and patient with plenty of auto knowledge, even I did not buy my first car from him. And finally I got my Lexus CT200 right before the Christmas! So appreciated his service and I will definitely recommend him to my friends in future! More

WOW, ‼️‼️‼️‼️‼️💥💥💥💥💥🤗🤗🤗🤗🤗👏👏✝ Herman has a BIG HEART???? I came in with my daughter Jackie and my 2 grandchildren (3yr & 8yr) to inquire info on a Lexus. He explained in DETAIL ALL Herman has a BIG HEART???? I came in with my daughter Jackie and my 2 grandchildren (3yr & 8yr) to inquire info on a Lexus. He explained in DETAIL ALL options in buying and leasing. Herman was very was concern of my grandchildren comfort of happiness in waiting. My granddaughter reach out to Herman and said " carry me please " and he did?? She held his hand as we walked the floor too?? My daughter walked away with a NEW IS 200T 2016 ??????????????? My daughter and I cried and we all hugged each other???????? Blessing to you Herman for your Wonderful Energy In Spirit of Life???????? More

Surprisingly easy to work with & good experience I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. I've spent the last 3 weeks negotiating with dealerships for a car lease and am astounded by the diversity of customer service and offers in my area. Steven's Creek got my business not only because of their competitive pricing, but also because of their exceptional customer service. Having worked in many businesses, I know Customer Service is a tough field - these guys [Stephen Tran] killed it. I would recommend them to my colleagues and friends in the future and will take them under consideration for my next car. DW More

Extremely positive " Hart " experience ! On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-sp On a scheduled appointment ( Saturday AM ) with Mr. Joe Hart, we were greeted with a very friendly / open approach. The time with Joe was very well-spent as he shared very much with us on LEXUS products and service. He is a very knowledgeable, skilled professional with plenty of enthusiasm /,motivation towards his work / responsibilility. He exhibited much patience and cooperation with us through our entire time at the Stevens Creek location. More