Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,244 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
Contact Dealership
View Awards

3333 Stevens Creek Blvd

San Jose, CA

95117

Directions

By Type

Showing 1,244 reviews

January 25, 2025

Iwas extremely satisfied of the facilities and the services provided by the staffs especially the service advisor Mr Nagy More

by Ely2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lexus Stevens Creek responded

Thank you for sharing your experience! We’re so glad to hear that you were extremely satisfied with our facilities and the services provided. Michael will be thrilled to know that his efforts made a positive impact on your visit. - Lexus of Stevens Creek

January 24, 2025

Great service as always, found issues that I didn’t know about. Got all of them fixed. Samson was great at letting me know of the issues and getting them done. Thank you so much for attentive service More

by magoo1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Lexus Stevens Creek responded

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Samson provided great service and helped identify and resolve the issues. It's always our goal to ensure our customers are well-informed and taken care of. We truly appreciate your feedback and look forward to serving you again in the future! Lexus of Stevens Creek Svc Center

January 23, 2025

I have been going to this dealership for a few years now and I have found them to be professional and competent. More

by Mb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Lexus Stevens Creek responded

We appreciate you sharing your experience! It's great to hear that you've consistently found our team to be professional and competent. We truly value your continued trust and look forward to serving you for many more years to come! Lexus of Stevens Creek Svc Center

January 23, 2025

Very efficient and excellent communication. Loaner car process was super easy and definite appreciated this service More

by marniepearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your feedback on DealerRater! We truly appreciate your kind words about our efficiency and communication. We're also glad to hear that the loaner car process was easy and convenient for you – we always strive to make every step of your experience as seamless as possible. Lexus of Stevens Creek

January 21, 2025

Rudy Sun was excellent. Great customer service and courtesy. He kept me informed through the process. More

by david9208888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy Sun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Lexus Stevens Creek responded

Thank you so much for sharing your experience with us! We’re so glad to hear that Rudy Sun provided you with excellent service and kept you informed throughout the process. Our team strives to offer the best customer experience, and it’s wonderful to know that Rudy’s dedication made a positive impact on your visit. Lexus of Stevens Creek

January 21, 2025

Great service with an amazing team. We came looking for a new car and was helped with stellar service. Highly recommended! Claire J helped up and we would highly recommend her! More

by Jack L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clair Johl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Lexus Stevens Creek responded

We appreciate you taking the time to share your experience. It’s great to hear that Claire and our team @ Lexus of Stevens Creek were able to provide you with the service you were looking for. We're glad you found the perfect car, and we appreciate your recommendation.

January 21, 2025

Responsive team. It all worked our fine even though the car was there longer than anticipated. More

by Cdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Lexus Stevens Creek responded

Thank you for your thoughtful review! We're glad to hear that our team was responsive and that everything worked out well, even though the car took a little longer than expected. We always strive to keep things running smoothly, and we appreciate your patience. Lexus of Stevens Creek

January 19, 2025

The staff at this site is superb. Excellent client service. From the moment I arrived until I left I was treated with respect and kept fully informed. More

by cathyparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Lexus Stevens Creek responded

Thank you for sharing such a glowing review! We’re thrilled to hear that you had an excellent experience with Michael Nagy and our team. Providing respectful, transparent, and attentive service is something we take great pride in, and it’s wonderful to know that it made such a positive impact on your visit. Lexus of Stevens Creek Svc Center

January 16, 2025

They provided prompt service while I waited. The car was very clean and vacuumed at the end of service. More

by carlavanmeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hong Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Lexus Stevens Creek responded

We truly appreciate you taking the time to share your experience. We’re glad to hear that you received prompt service and that you were satisfied with the cleanliness of your vehicle. Our team works hard to ensure every detail is taken care of, and your feedback is a wonderful reminder that our efforts make a difference. Lexus of Stevens Creek

January 15, 2025

Jaimie was very helpful from the beginning until my service was completed. Shop is always clean and staff are always courteous. More

by Conradsubido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie Armas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience on DealerRater. We’re glad to hear that Jaimie was helpful from start to finish and that you were satisfied with the service you received. We also appreciate your kind words about our clean shop and courteous staff. Team Lexus of Stevens Creek

1
...
8
9
10
...
125