Lexus of Akron-Canton

Extremely knowledgeable, professional yet very personable! When I arrived at the dealership I was promptly greeted by Randy McQuaid. He was very professional yet friendly. I wasn't quite sure which model I act When I arrived at the dealership I was promptly greeted by Randy McQuaid. He was very professional yet friendly. I wasn't quite sure which model I actually wanted, (so many to choose from) however, he ensured me that he would find the best fit. He accomplished this by asking the right questions and by genuinely listening to what I was expecting from a vehicle, warranty, and the dealership. Randy was extremely knowledgeable and explained all of the services Lexus had to offer, from an extended warranty to other services available long after I drove my new Lexus off of the lot. It was a great experience and Randy made it easy. I absolutely love my Lexus and feel he did find the "best fit" for what I was looking for. I would refer friends and associates to Randy McQuaid. More

Excellent Staff Sonny was great, (salesman) as well as the business department. They took the time explain the vechicle in detail. Very nice experience highly recomme Sonny was great, (salesman) as well as the business department. They took the time explain the vechicle in detail. Very nice experience highly recommend, look no further ! More

Hands down, best car buying experience! Randy is a very professional, low pressure salesman, and he knows his cars! I've recommended him to several people and they all agree with me. Top n Randy is a very professional, low pressure salesman, and he knows his cars! I've recommended him to several people and they all agree with me. Top notch and pain free! Even when I'm having my car serviced, Randy will seek me out and make sure that my appointment is going well and to my satisfaction. I hope that Lexus realizes what a true gem they have on their team. More

Best car buying experience ever!!! This was the most awesome car buying experience I have ever had! Shelly Turpin is awesome and I highly recommend seeing her if you are in the market f This was the most awesome car buying experience I have ever had! Shelly Turpin is awesome and I highly recommend seeing her if you are in the market for a new car! Bruno made the buying process painless! The time that Terry took to teach me about the entire technology in my new car was amazing! I highly recommend this dealership! More

Amazing experience with a hard decision. Shelley Turpin I was trying to make a decision on a new car which is a very expensive decision and Shelley was not only very knowledgeable but very professional and I was trying to make a decision on a new car which is a very expensive decision and Shelley was not only very knowledgeable but very professional and friendly. More

Window shopping & Sales person was nice and informative Dealership was very welcoming the sales representatives were very nice and very well informed on their vehicles and gave us a lot information that we Dealership was very welcoming the sales representatives were very nice and very well informed on their vehicles and gave us a lot information that we needed to help us understand Lexis automobile More

GREAT STAFF I bought a 2018 gx 460 and the whole staff along with Randy were very professional . Everything was explained on the vehicle and they all made me feel I bought a 2018 gx 460 and the whole staff along with Randy were very professional . Everything was explained on the vehicle and they all made me feel very welcome More

Knowledgeable Staff It's so refreshing to work with Randy because he is knowledgeable while not trying to oversell me. It made the entire experience so positive and enjo It's so refreshing to work with Randy because he is knowledgeable while not trying to oversell me. It made the entire experience so positive and enjoyable. Would highly recommend working with him. More

Tammy Ponomarenko from the Akron, Ohio dealership 5***** The reason i have given this dealership, a excellent rating is because of Tammy Ponomarenko !!! When you go to this Akron, Ohio dealership ask fo The reason i have given this dealership, a excellent rating is because of Tammy Ponomarenko !!! When you go to this Akron, Ohio dealership ask for Tammy - GREAT service, follows up with you if you have any questions She went over the whole car before I left - about what this does and what that does. I never had any other dealership treat me this good!!! Very pleased with Tammy and the guy that did my paperwork. He was very helpful in understanding the paperwork and what i was signing. Enjoy my day at this dealership. Love my Lexus 350 RC More

Outstanding in every phase Every component of the team at this dealership goes out of their way to be helpful and friendly from the first day of looking at cars to drop-offs Every component of the team at this dealership goes out of their way to be helpful and friendly from the first day of looking at cars to drop-offs for maintenance. Tammy worked diligently over several months time to find exactly the car we were looking for. After making our purchase Tammy has continued to follow up to ensure all continues to go well with our vehicle. More