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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,539 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,539 reviews

April 10, 2026

Mel , provided excellent customer service. When my vehicle was completed he, noticed that my tires were missing the tire stem caps. He ran back to the Service department and when he came back More

by ramosk3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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April 09, 2026

Wonderful customer service from my service manager Robert. Everything in the facility was renovated beautifully. Clean, organized and very professional. More

by roadrepmills
Workmanship
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Apr 10, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2026

Branden Johnson was the rep that got my car fixed for me. He is very professional and accommodating I had to leave my car overnight because I showed up late in the day. He arranged for me to get a ride h More

by Lindaweil40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Report | Print
April 07, 2026

Daniel Perez is great! He’s respectful and always treats us well and provides updates. More

by mfasano2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
April 06, 2026

Great service, friendly staff, and smooth servicing experience. Highly recommend! Honest pricing, quick turnaround, and excellent customer support throughout 👏 More

by qudus.sokunbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 07, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2026

Very efficient and friendly welcoming, nice follow-up throughout the visit, and good information provided regarding future needs. More

by brian.wysocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 08, 2026 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2026

Great customer service and overall quality service, very timely and great atmosphere, staff are all friendly to work with More

by shanmarie_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 08, 2026 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

Service was easy and very helpful fast. Did not try to sell any other service except what I called for More

by smallchangesandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 06, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2026

The sales and finance process was quick and easy. I would highly recommend this dealership. More

by RiaCasa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chavez
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Apr 03, 2026 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2026

The person named Adrian Gonzales was a very kind man. I really liked the way he treated others—such a gentleman and very active. More

by zamarron.mayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrián González
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Apr 04, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found Adrian to be so supportive during your experience here at Lexus of Albuquerque. If you have any further questions, please give us a call. We're always happy to help!

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