Lexus of Albuquerque
Albuquerque, NM
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I was there for a routine service on my Lexus NX250. My husband and I had talked about purchasing a hybrid. I spoke with Sonia Torcioni, who sold me my first Lexus and we looked at a 2026 NX350h and I My husband and I had talked about purchasing a hybrid. I spoke with Sonia Torcioni, who sold me my first Lexus and we looked at a 2026 NX350h and I really liked it. Sonia is not a pushy salesperson but very friendly and very knowledgeable. I knew that, if I ever got an another Lexus, I would ask for Sonia again. She took her time with us to make sure we were getting what we wanted. All of the staff there was very friendly and very professional. I will recommend Lexus of Albuquerque to anyone looking for a new or used car. I absolutely love my new car! More
Fast, easy scheduling. The waiting area is clean, with nice seating options for guests. The service team is on point, with friendly, personable service every time I visit. The waiting area is clean, with nice seating options for guests. The service team is on point, with friendly, personable service every time I visit. Quick turn around time on scheduled service, with a minimal additional wait when at risk issues were found- namely brakes and fluids that pose safety risks. I didn’t mind waiting at the dealership, for the above mentioned reasons, but it’s nice having the option to use the complimentary ride share if needed. Overall, I am very happy with the level of customer service and quality of maintenance on my Lexus. More
Excellent service every time! They keep my vehicle running in tiptop shape. My coordinator, Daniel Perez, make sure that I know everything that is being done or needed as well as They keep my vehicle running in tiptop shape. My coordinator, Daniel Perez, make sure that I know everything that is being done or needed as well as making sure I’m comfortable while I wait. I won’t go anywhere else. More
The team worked on my Lexus without even having an appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my vehicle. More
Lexus of Albuquerque is always a pleasure to work with, whether buying a car or getting my car serviced. Today my Service Advisor was Mel - he was personable, helpful, and kept me up to date on the status whether buying a car or getting my car serviced. Today my Service Advisor was Mel - he was personable, helpful, and kept me up to date on the status of my car. Overall, a great experience. More






