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Lexus of Albuquerque

Albuquerque, NM

4.8
1,168 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,168 reviews

May 22, 2025

Excellent customer service! Robert Estrada helped me select the right tires for my vehicle and he was very attentive. He kept me informed of the progress on my service. More

by irenewersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
May 22, 2025

This is an incredible dealership. From the snacks and beverages to sales and service personnel, everything has been amazing. You just can't find this level of service anywhere! More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 22, 2025

Mike Paquet was good to work with, answered questions and followed up with all my caalls and texts. More

by Lets drive a lexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
finance lady, Mike Paquet
May 21, 2025

Lexus has always taken care of my car. They are honest and fair! I love my car! More

by carolannmeekins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada usually helps us , Daniel Perez
May 20, 2025

My Service guy, Daniel was very respectful and knowledgeable. Lexus should have more Service guys like him. More

by enkwenti01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 22, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Wonderful service by Ruben and the maintenance crew. They are very helpful, nice and attentive. More

by suztemple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Gary Gabaldon, Rob Jordan, Daniel Perez
May 22, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ruben and the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

I am very happy with the purchase of the Nissan truck I bought today. I didn’t expect to buy a truck but I couldn’t resist! More

by Botas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra muldez
May 22, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

Excelent attention, very accessible to make negotiation with the vehicle, good value on my trade in More

by Cesarbueno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
May 22, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2025

Daniel in the service department was waiting for me to come in and was a great help, very proficient ! Thanks Daniel!!! More

by Lberry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 22, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

May 19, 2025

Daniel Perez is always very helpful , Thanks for all the yrs of service ,Daniel . Hope to keep you , thru the next few yrs More

by Lester Aragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 20, 2025 -

Lexus of Albuquerque responded

Hello Lester, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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