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Lexus of Albuquerque

Albuquerque, NM

4.9
1,593 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,593 reviews

June 24, 2026

It's always a pleasure and I always look forward to visiting Lexus of Albuquerque. Everyone is so courteous and friendly. The service advisor is very professional and knowledgeable. Evan & Robert took More

by smith7710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan & Robert
June 23, 2026

Juan Chavez is an amazing worker & strives to continue to beat my expectations. Thank you More

by musoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jun 24, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2026

Kind, helpful, honest, and professional. about service for car. Went above and beyond to accommodate me. More

by scutler7937
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin and service manager
Jun 23, 2026 -

Lexus of Albuquerque responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 22, 2026

The service at Lexus of Albuquerque is unmatched. The atmosphere is friendly. Their drink bar is impressive. The service texts are always helpful and friendly. The courtesy car wash is awesome, and I More

by sylviarperea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Jun 23, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2026

Excellent customer service. Responsive, keeps me updated, timely service. Everyone is polite and respectful. X More

by ajs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Jun 22, 2026 -

Lexus of Albuquerque responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 20, 2026

Professional great service. Frank Valencia was Salesman great job. Nice facility. I sold you all the land next door several years ago. More

by acr
Recommend Dealer
Yes
Employees Worked With
Frank valencia
Jun 22, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with Frank! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2026

The purchase of a new truck was exceptional the salesman was awesome everyone helped all deals made thank you! More

by Stephenmillspaugh22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Jun 17, 2026 -

Lexus of Albuquerque responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 16, 2026

Excellent service in every way. People are friendly and helpful. Service advisor, Juan Chavez, my service representative, was polite, informative, and thoughtful. He took time to ca More

by Anne’s Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Gary Gabaldon, Rob Jordan
Jun 17, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Mel was super friendly and helpful! He made the whole process effortless! We also got to speak worth David, who took us on a test drive while we waited, and Martin was quick to get us More

by esolis.79.79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel, David, Martin
Jun 17, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2026

Employees are friendly and efficient. Extremely happy with their sales department (bought my 2025 Lexus there with salesman Kevin) and service department (service advisor Juan Chavez is More

by vangiemvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez assisted on June 13, 2026
Jun 15, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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