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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.9
1,681 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,681 reviews

October 30, 2026

I had a very good experience today. I was very satisfied with the service I received from Evan, my service advisor and the young lady at the payment desk. More

by LJChato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
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October 29, 2026

Service Reps Brandon, Devon, and Richard took great care of me and the services I needed. I appreciate Service Mgr Pete for going above and beyond to assist me with figuring out my maintenance package from More

by RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete, Brandon, Devon, Richard
Print
October 29, 2026

I had a tire problem at 9:30 p. m. and the next morning I called Lexus roadside assistance they were there within 10 minutes, towed my car to Lexus then Ubered me to my work. When th More

by a3lmondragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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October 27, 2026

Robert took care of my car needs professionally, efficiently, and with care. Very knowledgeable and skillful!! More

by Chaconviola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Print
October 27, 2026

always a good experience when having Service work on your car at Lexus. I really like their new waiting area. More

by crpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
juan
Print
October 24, 2026

I was so impressed with the service and attention to detail. Very personable and professional at all steps of my purchase. More

by kyoe58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
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Oct 25, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2026

Good service no issues everyone is very kind. My service advisor is great gets service done in a timely manner thanks!!!!! More

by vincentruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Print
Oct 25, 2026 -

Lexus of Albuquerque responded

Hi Vincentruss, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2026

Robert Estrada, service agent, is terrific: personable, professional, knowledgeable, understanding, helpful. Everyone there is great. More

by strambley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Print
Oct 21, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2026

Service was excellent. Kept me informed throughout the process. Explained in detail all of the various maintenance components including alignment. More

by pamrahmings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Print
Oct 21, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2026

Like the new reno but dislike the open offices for the service advisors. The service advisors need a little privacy when dealing with their clients. More

by totalh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Trujillo, Daniel Perez
Print
Oct 21, 2026 -

Lexus of Albuquerque responded

Thank you for your feedback. We’re glad you like the recent renovations. We also appreciate your comments regarding the open service advisor offices and understand the importance of privacy during customer interactions. Your feedback will be shared with our team. Lexus of Albuquerque (575) 489-2300

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