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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.9
1,603 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,603 reviews

July 09, 2026

Beautiful new building. While waiting to check out, two other people asked if I needed help since my advisor was with another customer. Great customer service. More

by jostlie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
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July 09, 2026

Juan Chavez is an excellent service about advisor. He made me feel like a valued customer. He was efficient and kept me posted on my vehicle and Ryan Jenkins did a fantastic job doing the maintenance More

by Kenzieoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Ryan Jenkins
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July 05, 2026

Kevin Melgarejo was THE best salesman. He was very patient and kind. We looked at several cars and he wanted to make sure I was completely satisfied. I highly recommend him if you're look More

by jcrump03@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Melgarejo
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Jul 06, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2026

Customer service was excellent! Daniel in the service department made sure me and my car were well taken care of. Other Lexus employees I interacted with were very helpful and frien More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Jul 03, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Service rep was Evan. He provided very professional and courteous service. Uber service by Lexus was a plus for me. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
Report | Print
Jul 03, 2026 -

Lexus of Albuquerque responded

Hi Angela, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 30, 2026

The Lexus Service Dept. provided excellent communication regarding my car’s issues and needs. The prices were very reasonable and my car was done at the quoted time. More

by casausfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 02, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

Excellent customer service! Daniel Perez, our service manager was very professional, courteous and an asset to the dealership. He went above and beyond on our service appt, to More

by Vidya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 30, 2026 -

Lexus of Albuquerque responded

Hello Vidya, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2026

Excellent service today. Everything thoroughly checked out. A worthwhile annual service at a very good price. More

by meadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan - 5 stars
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Jun 29, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

Fastest service there yet. Daniel is my favorite service advisor, very knowledgeable and present. He understands how to help a customer be happy with the process. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 26, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

Daniel always gives excellent service with a smile on his face! It is a pleasure to deal with him! More

by lmvigil-lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 26, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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