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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,526 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,526 reviews

March 20, 2026

Robert Estrada is the service person I work with and he is great at his job concerned about my car and what needs to be done to it More

by debbiesbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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March 20, 2026

Excellent service every time! They keep my vehicle running in tiptop shape. My coordinator, Daniel Perez, make sure that I know everything that is being done or needed as well as More

by sandee1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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March 18, 2026

The team worked on my Lexus without even having an appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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March 18, 2026

Lexus of Albuquerque is always a pleasure to work with, whether buying a car or getting my car serviced. Today my Service Advisor was Mel - he was personable, helpful, and kept me up to date on the status More

by Debra F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
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March 18, 2026

Lexus of Albuquerque has an amazing service department. I worked with Mel today. It was as great service. More

by carteraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas. 5 stars
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I have yet to experience nothing but good service at Lexus of Albuquerque, Always great customer service. More

by raul.e.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Incredible service, kept me up to date during the entire time my car was at the shop, also gave me a courtesy vehicle to use. More

by bilger.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel from Service.
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

Excellent customer service just dealership really goes above and beyond to take care of their customers More

by leroy.gallegos2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Daniel Perez
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

I was very pleased with the fact that I was quickly attended to by the service representative when I arrived. More

by sjchallenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
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Mar 19, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

Great service wonderful, friendly and knowledgeable personnel every time. Everything and everybody looks neat and responds Professionally. More

by abqdelta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Gonzal
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Mar 19, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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