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Lexus of Albuquerque
Albuquerque, NM
1,545 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,545 reviews
April 17, 2026
Great experience at this dealership. My salesperson was patient, informative and never pushy. This is the second vehicle I've purchased at Lexus of Albuquerque. My salesperson was patient, informative and never pushy. This is the second vehicle I've purchased at Lexus of Albuquerque. More
by mary13
Employees Worked With
Frank Valencia
April 15, 2026
It was easy to schedule my appointment online. There was no waiting when I arrived, my round-trip transport was arranged, and was promptly notified for pickup; great experience. The carwash was a There was no waiting when I arrived, my round-trip transport was arranged, and was promptly notified for pickup; great experience. The carwash was a bonus! More
by gusg730
Employees Worked With
Bobby Griego, Gary Gabaldon
April 13, 2026
Thank you Lexus of Albuquerque for your excellent service and customer support. Always there for me. A special Thank you to my service rep Juan Chavez for his help and knowledge in caring for my Lexus and customer support. Always there for me. A special Thank you to my service rep Juan Chavez for his help and knowledge in caring for my Lexus More
by marymcpa
Employees Worked With
Juan Chavez
April 11, 2026
Made arrangements to have recall part installed. . I ask they had the part.. they notified me yes, they had part. Drove from south of town.. no part. Another trip .. kind of an inconvenience. . I ask they had the part.. they notified me yes, they had part. Drove from south of town.. no part. Another trip .. kind of an inconvenience. More
by Danny
Employees Worked With
can remember the service person.. I guessed , Rob Jordan
April 10, 2026
Mel , provided excellent customer service. When my vehicle was completed he, noticed that my tires were missing the tire stem caps. He ran back to the Service department and when he came back When my vehicle was completed he, noticed that my tires were missing the tire stem caps. He ran back to the Service department and when he came back he put them on the tires. Wow who does that? Mel went above and beyond his service. More
by ramosk3333
Employees Worked With
Mel
April 09, 2026
Wonderful customer service from my service manager Robert. Everything in the facility was renovated beautifully. Clean, organized and very professional. Robert. Everything in the facility was renovated beautifully. Clean, organized and very professional. More
by roadrepmills
Employees Worked With
Robert
April 08, 2026
Branden Johnson was the rep that got my car fixed for me. He is very professional and accommodating I had to leave my car overnight because I showed up late in the day. He arranged for me to get a ride h He is very professional and accommodating I had to leave my car overnight because I showed up late in the day. He arranged for me to get a ride home and back the next day. I don’t live close to the dealership. I had to come to New Mexico from Michigan for a family member emergency. I don’t have any friends other than an 85 year old neighbor. Branden is patient and explains things well. He helped me another time when I showed up and he had my car checked out. They had to replace the battery. I waited there for service. The car was fixed with a few hours. More
by Lindaweil40
Employees Worked With
Branden Johnson
