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Lexus of Albuquerque

Albuquerque, NM

4.9
1,607 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,607 reviews

July 16, 2026

Daniel Perez was very good and helpful. He is excellent and very easy and knowledgeable. More

by sandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
July 14, 2026

Amazing experience. .everyone is very knowledgeable. Mike Paquet was very helpful thru the whole process. More

by Pandakitti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
Jul 15, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

The dealership is very inviting, clean and comfortable. Mr. Rojas was my service agent. He was very professional and courteous. It was a pleasure working with him. He went above and beyond to make the More

by Vonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rojas
Jul 15, 2026 -

Lexus of Albuquerque responded

Hi Vonnie, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

My part for my Lexis was available overnight and Brandon made sure it was installed. More

by Agwise2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
Jul 10, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 09, 2026

Beautiful new building. While waiting to check out, two other people asked if I needed help since my advisor was with another customer. Great customer service. More

by jostlie2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel
Jul 10, 2026 -

Lexus of Albuquerque responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2026

Juan Chavez is an excellent service about advisor. He made me feel like a valued customer. He was efficient and kept me posted on my vehicle and Ryan Jenkins did a fantastic job doing the maintenance More

by Kenzieoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Ryan Jenkins
Jul 10, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 05, 2026

Kevin Melgarejo was THE best salesman. He was very patient and kind. We looked at several cars and he wanted to make sure I was completely satisfied. I highly recommend him if you're look More

by jcrump03@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Melgarejo
Jul 06, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2026

Customer service was excellent! Daniel in the service department made sure me and my car were well taken care of. Other Lexus employees I interacted with were very helpful and frien More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 03, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Service rep was Evan. He provided very professional and courteous service. Uber service by Lexus was a plus for me. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
Jul 03, 2026 -

Lexus of Albuquerque responded

Hi Angela, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 30, 2026

The Lexus Service Dept. provided excellent communication regarding my car’s issues and needs. The prices were very reasonable and my car was done at the quoted time. More

by casausfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 02, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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