Lexus of Albuquerque
Albuquerque, NM
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I was 30 minutes late for my appointment. They said it was ok. I just needed an oil change and then they checked and I needed an alignment. They took 2 hours and they washed my car. It wa They said it was ok. I just needed an oil change and then they checked and I needed an alignment. They took 2 hours and they washed my car. It was great More
Have always taken my car into dealership for service/ maintenance. Have never been disappointed. My car is always kept in safe operating condition. It’s small, but I really appreciate my car being washe maintenance. Have never been disappointed. My car is always kept in safe operating condition. It’s small, but I really appreciate my car being washed, cleaned inside and out. Thanks Linda H. More
As always, service was excellent. Everyone was so pleasant and professional. I actually look forward to every visit. Daniel Perez took the time to keep me updated as to the progress o Everyone was so pleasant and professional. I actually look forward to every visit. Daniel Perez took the time to keep me updated as to the progress of my vehicle. Also, the dealership is always so bright and clean, and the amenities are a nice touch. Can't wait for my next visit, sincerely! More
I brought in my 2011 Lexus ES350 that I had purchased recently through an excellent salesman Erik Lasansee to have the brakes looked at. The brake pads needed to be replaced. Laurie Martinez, certified s recently through an excellent salesman Erik Lasansee to have the brakes looked at. The brake pads needed to be replaced. Laurie Martinez, certified service advisor, was helping me check my car out when suddenly my car had trouble starting. She immediately returned it to the service shop and my battery tested bad. Then she got the battery replaced right away. Laurie then spoke to the service director Kevin Saiz about my car being recently purchased there and they worked to help me with the costs. I am very grateful and thankful to them. Both Laurie and Kevin were very helpful, considerate, and professional. I will continue to recommend Lexus of Albuquerque as an auto dealer and their service department. More
My service advisor Juan Chavez was very knowledgeable, friendly and accommodating. He answered all my questions and resolved my issues. friendly and accommodating. He answered all my questions and resolved my issues. More






