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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,383 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,383 reviews

November 20, 2025

There was nothing less than exceptional with my experience with this dealership. From the time I got there until my car was ready, it was a personal and stress free experience. Hard to find custome More

by Tburner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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November 18, 2025

Customer service at Lexus of Albuquerque has always been good. Robert was very courteous and professional, making my visit pleasant. More

by Navajolinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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November 18, 2025

The Service Dept is excellent. Daniel Perez walks me through the whole process. Before they repair what’s needed they check with me, which I appreciate knowing the cost before ha More

by lethompson58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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November 15, 2025

Service representative Juan was extremely helpful, knowledgeable about service recommendations, and was also very courteous. More

by Jokirtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Nov 17, 2025 -

Lexus of Albuquerque responded

Hi Jokirtle, we're happy to hear you had such a positive experience with Juan! Feel free to reach out to us if you need anything. Have a wonderful day.

November 15, 2025

Customer service is top notch. Everyone is very polite and attentive to your needs. Impressive service. More

by hawkrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Nov 17, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2025

Laurie Martinez was outstanding. Excellent and timely service. I would recommend Lexus to my friends and family. More

by Janice Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Martinez
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Nov 15, 2025 -

Lexus of Albuquerque responded

Hi Janice, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2025

I probably had the best service experience I’ve ever had in my 15 years of owning Lexus cars. Daniel went so far and above the call of duty to help us when they were going to be longer than anticipated with More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Nov 15, 2025 -

Lexus of Albuquerque responded

Hello Wendy, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 12, 2025

The service at Lexus of Albuquerque is excellent. Thanks to my advisor Jaime, Iam always week informed and satisfied. More

by gailchasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Nov 13, 2025 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2025

No hassel, attentive staff that answered all my questions. Kevin and Kelly were amazing and pleasant to work with. The office was inviting and the test drive was the seller to deciding to buy the v More

by Leiruc2k
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin and Kelly
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Nov 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin and Kelly here at Lexus of Albuquerque! Thank you again, and have a fantastic day!

November 09, 2025

I was 30 minutes late for my appointment. They said it was ok. I just needed an oil change and then they checked and I needed an alignment. They took 2 hours and they washed my car. It wa More

by cherylmilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
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Nov 12, 2025 -

Lexus of Albuquerque responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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