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Lexus of Albuquerque

Albuquerque, NM

4.9
1,643 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,643 reviews

September 10, 2026

We have had an outstanding service with our car service and the customer service from Juan Chavez More

by Ortizra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
September 09, 2026

Juan Chavez is my service advisor and it's nice not to worry. Juan always insures that I am fully informed and getting my car serviced with Lexus of Albuquerque is not something I dread but something I al More

by ajhidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
September 09, 2026

Highly recommend LEXUS of Albuquerque. Their service technicians are always friendly answer any kind of questions you may have and service is top-notch.. More

by brimbert21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 09, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 06, 2026

Robert Estrada is my service advisor and always makes my visit less stressful and keeps me fully informed regarding the service of my vehicle and is always a pleasure to know and speak with about my vehicle More

by carterybarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Sep 07, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2026

Fabricio and the team at the Albuquerque dealership were super helpful, no pushy sales stuff, just clear answers and they made the whole process feel easy More

by eppiemontoya4092
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabcio
Sep 07, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

September 05, 2026

Staff easy to work on our car issues. Explained what needed to done. Very professional More

by richleong0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon and Kevin
Sep 06, 2026 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2026

Lexus of Albuquerque has always been very accommodating to my needs. I've been paying for the tire warranty for years and this year it has been a God send. The service department has been very efficient a More

by Blitzburg505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 04, 2026 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2026

Lexus of Albuquerque is always very courteous and most helpful with anything regarding my RX350 More

by mdavidson9232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Daniel Perez
Sep 08, 2026 -

Lexus of Albuquerque responded

Hi, thank you so much for your positive comments about Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

September 01, 2026

On time,courtesy , and kept me informed of the progress and reasons maintain e was needed. More

by Leo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 03, 2026 -

Lexus of Albuquerque responded

Hello Leo, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2026

Thanks to an outstanding Service Advisor, Danny Perez, for the continuous care and servicing of my vehicles. More

by gdorsey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 31, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found Danny to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

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