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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.9
1,620 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,620 reviews

August 04, 2026

Service Advisor, Juan, performed outstandingly and provided excellent service and information to keep my 2013 Lexus ES 350 in excellent working order and condition. More

by Francis M Eggert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 05, 2026 -

Lexus of Albuquerque responded

Hi Francis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2026

Every visit to Lexus of Albuquerque is top-notch, whether it be for sales or service. I brought in both of my hybrid cars for service, was given a loaner/extended test drive electric vehicle and decided to t More

by BARBARAAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Also sales rep Sonia and finance department Danny. , Kassandra Muldez, Wright Zimmerly, Daniel Perez
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Aug 05, 2026 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

August 02, 2026

They always explain everything and don’t make you do unnecessary stuff. Daniel is very helpful. More

by ZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Aug 03, 2026 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2026

Danny did a great job getting my IS serviced after a little glitch in the system More

by depalmafron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 31, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2026

Juan Chavez is super friendly and genuinely likes to help customers keep their Lexus vehicles in tip top shape. More

by rosa.leon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

July 29, 2026

Courteous and friendly service. Nice, modern and comfortable waiting area while car being serviced. Complimentary drinks. More

by rvigil50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

July 28, 2026

Service department staff (Daniel)works’ with customers with respect and courtesy. Very much appreciate the use of a loaner. More

by louella845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2026

Although I arrived an hour early, no one said a word, they just checked me in like it was my appointed time. They were very accommodating and mad the wait very comfortable. I was pleased with the service More

by kendalellisn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
Report | Print
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi Kendalellisn, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2026

Dealership is efficient, organized, fast and clean. Don’t mind taking my car here at all. More

by heard.teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

The Dealership is 1st rate, they have a very efficient service process, and are very customer service oriented. My Service Rep, Juan Chavez, is extremely attentive, listens well, hands on, and excellent a More

by rgonzales74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Service Department
Report | Print
Aug 04, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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