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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.9
1,617 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,617 reviews

July 30, 2026

Danny did a great job getting my IS serviced after a little glitch in the system More

by depalmafron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
July 30, 2026

Juan Chavez is super friendly and genuinely likes to help customers keep their Lexus vehicles in tip top shape. More

by rosa.leon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

July 29, 2026

Courteous and friendly service. Nice, modern and comfortable waiting area while car being serviced. Complimentary drinks. More

by rvigil50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hi, we are so happy to read such a great review about Lexus of Albuquerque! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

July 28, 2026

Service department staff (Daniel)works’ with customers with respect and courtesy. Very much appreciate the use of a loaner. More

by louella845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 30, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2026

Although I arrived an hour early, no one said a word, they just checked me in like it was my appointed time. They were very accommodating and mad the wait very comfortable. I was pleased with the service More

by kendalellisn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
Report | Print
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi Kendalellisn, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2026

Dealership is efficient, organized, fast and clean. Don’t mind taking my car here at all. More

by heard.teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

The Dealership is 1st rate, they have a very efficient service process, and are very customer service oriented. My Service Rep, Juan Chavez, is extremely attentive, listens well, hands on, and excellent a More

by rgonzales74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Service Department
Report | Print
July 20, 2026

Daniel in the service department is fantastic, he makes sure you're updated and taken care of. More

by arias949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 21, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with Daniel! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2026

Service is great and Robert Estrada is the best at his job. Always a pleasure More

by normatreca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jul 19, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2026

Wow ! !I had some questions/ concerns about a prior visit and Monte Porter manager put me in touch with Kevin service manager and Juan service These guys More

by Cindyy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service and Juan service
Report | Print
Jul 17, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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