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Lexus of Albuquerque

Albuquerque, NM

4.8
1,522 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,522 reviews

March 18, 2026

Lexus of Albuquerque has an amazing service department. I worked with Mel today. It was as great service. More

by carteraway
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mel Rosas. 5 stars
March 18, 2026

I have yet to experience nothing but good service at Lexus of Albuquerque, Always great customer service. More

by raul.e.flores
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Daniel Perez
March 17, 2026

Incredible service, kept me up to date during the entire time my car was at the shop, also gave me a courtesy vehicle to use. More

by bilger.woods
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mel from Service.
March 17, 2026

Excellent customer service just dealership really goes above and beyond to take care of their customers More

by leroy.gallegos2022
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Daniel Perez
March 16, 2026

I was very pleased with the fact that I was quickly attended to by the service representative when I arrived. More

by sjchallenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
March 16, 2026

Great service wonderful, friendly and knowledgeable personnel every time. Everything and everybody looks neat and responds Professionally. More

by abqdelta09
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Adrian Gonzal
March 15, 2026

We are from out of town and Branden was really flexible when we had changes. Very responsive to my questions. More

by susy_pooh2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Branden Johnson
March 14, 2026

Brandon is excellent! ! He was professional and accommodated all requests. Everything completed. Other service personnel were excellent. More

by jillschuman234
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 16, 2026 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. If you have any further questions, please don't hesitate to reach out!

March 14, 2026

My car was worked on and it was ready at the time they said it will be ready. Service was excellent More

by uchechukwu_okereke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 16, 2026 -

Lexus of Albuquerque responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

I bought my Lexus new in 2014. I plan is for it to outlast me. More

by lconner732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Mar 15, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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