Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Albuquerque
Albuquerque, NM
1,240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,240 reviews
July 15, 2025
Traveling from TX to CA we picked up a screw in one of our run-flat tires between Tucumcari and Santa Rosa. After discovering that no shops in the area had a replacement tire for us we called Lexus of Alb our run-flat tires between Tucumcari and Santa Rosa. After discovering that no shops in the area had a replacement tire for us we called Lexus of Albuquerque and spoke with Daniel in the service department. He checked and found they had what we needed. We were unable to get to the dealership before they closed on a Saturday so he reserved a tire for us which we had mounted on Monday. Daniel told us he wasn't working on Monday but Branden helped us out and we were back on the road by 9:30 Monday morning. Everyone was so helpful and empathetic to our plight. Seems like a great dealership to work with! More
by kaipod
Employees Worked With
Branden, Daniel Perez
July 13, 2025
The service department is amazing! Work was done on time and my car rides like a dream. My service agent is Robert. He is the best in his work. So knowledgeable! He does not recommend Work was done on time and my car rides like a dream. My service agent is Robert. He is the best in his work. So knowledgeable! He does not recommend anything you don’t need. I highly recommend this dealership and the service department! Five stars!!! More
by gjgreer08
Employees Worked With
Robert
July 12, 2025
Only disappointment was no place to buy Lexus merchandise. First Lexus dealership I’ve been to in several states that didn’t have anything. Other then that A+ merchandise. First Lexus dealership I’ve been to in several states that didn’t have anything. Other then that A+ More
by Mb330
Employees Worked With
Robert
July 12, 2025
Always professional, hospitable. Service department goes above and beyond by explaining how to best utilize the extensive package I purchased. The new building is lovely. Service department goes above and beyond by explaining how to best utilize the extensive package I purchased. The new building is lovely. More
by Deedee Torres
Employees Worked With
Robert Estrada, Juan, Mike Paquet
July 10, 2025
Very courteous and helpful tho expensive. Robert was especially helpful and gave me great service. I don’t see his name on your rating list but I give him 5 stars. Robert was especially helpful and gave me great service. I don’t see his name on your rating list but I give him 5 stars. More
by Joanna alarid
Employees Worked With
Robert Estrada
July 10, 2025
Bad experience. I bought a truck from their Dealership and the customer service was just bad. Finance lady was mad because I denied all the warranties she offered I bought a truck from their Dealership and the customer service was just bad. Finance lady was mad because I denied all the warranties she offered me. They didn’t even tried offering me a bottle of water or ask if anything was going good. They didn’t even thank me at the end for buying a vehicle from them. More
by Jose Gurrola
Employees Worked With
Tony
