Lexus of Albuquerque

They were excellent very friendly and kind they are awesome great great great great people awesome great great great great people More

Professional service advisor, knowledgeable and friendly. Nice new facility clean and comfortable. Would recommend dealership. Nice new facility clean and comfortable. Would recommend dealership. More

Great new looking building and great costumer service. I was in and out in no time. I was in and out in no time. More

Sales representative is a very professional and responsible , knowledgeable , person ! This Lexus dealer has motivated me to continue traveling to Albuquerque to purchase my automobiles and to tell responsible , knowledgeable , person ! This Lexus dealer has motivated me to continue traveling to Albuquerque to purchase my automobiles and to tell other persons about the wonderful service! More

As always, my visit to Lexus of Albuquerque is a stellar experience thanks to Robert Estrada. experience thanks to Robert Estrada. More

Service advisor was very knowledgeable and polite. Took my car in and it was ready when he said it would be. Took my car in and it was ready when he said it would be. More

I was really surprised by how well I was treated by staff at Lexus. Brando Johnson was so kind and kept me informed on all that was going on with my car. I was informed that I could get a loaner while my at Lexus. Brando Johnson was so kind and kept me informed on all that was going on with my car. I was informed that I could get a loaner while my car was being serviced. More

1. I purposely requested a loaner because the job on my car was going to take longer than one day. I had to wait over one hour after the lady on the phone had told me I had a loaner car would be available car was going to take longer than one day. I had to wait over one hour after the lady on the phone had told me I had a loaner car would be available for me! 2. The lady at the cashier’s desk was the most unfriendly person I’ve ever met. I have been in management my whole career and she would’ve been fired for her behavior. 3. Daniel was nowhere to be found to go over with me. The things that were repaired on my car not good service! 4. The cashier told me when she checked me out “oh your car’s out there” pointing at the parking lot, that was it. I had to go look for it! 5. My radiator was repaired and they did not bother to clean the old corrosion off. My husband had to do it when I got home. Let’s just say, I’m extremely disappointed in the level of service that you gave me. More

My service rep Daniel also does an excellent job coordinating my service calls and any additional requests coordinating my service calls and any additional requests More