Lexus of Albuquerque
Albuquerque, NM
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Very Nice facility. Staff is always friendly and professional. Service cost has always been fair, competitive and reasonable. Plan to use Lexus of Albuquerque as long a Staff is always friendly and professional. Service cost has always been fair, competitive and reasonable. Plan to use Lexus of Albuquerque as long as I have my Lexus. More
Wonderful experience, Wright and Michael made our purchase easy. Treated with respect, would definitely buy from Lexus of Albuquerque again. purchase easy. Treated with respect, would definitely buy from Lexus of Albuquerque again. More
Loaner was expected when the appointment was mad, but none available at check in. Waited for 2 hours. Then I was told car was entering the car wash and would be ready in about 10 minutes. Told to go p none available at check in. Waited for 2 hours. Then I was told car was entering the car wash and would be ready in about 10 minutes. Told to go pay at cashier. After 45 minutes, I asked where my car was and was told it was just coming out of the wash. Another 10 minutes and finally on my way. The instrument panel message "maintenance required" was never cleared. Had to look it up in google to clear it. A bird pooped on my windshield yesterday and most was removed in the car wash but was clearly still there. Nobody noticed it when it was presented to me at finish. Probably will not be using this dealership for my two lexus vehicles in the future. More
Juan was really great and helpful. They returned my vehicle better than I left it! Washing it and cleaning up the inside for me. They returned my vehicle better than I left it! Washing it and cleaning up the inside for me. More
Laurie Martinez was amazing to work with in the service department. She took super good care of us and made sure we had it as much information as possible to make the best decision. She is an excellent com department. She took super good care of us and made sure we had it as much information as possible to make the best decision. She is an excellent communicator, extremely knowledgeable about the car and went above and beyond. More






