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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,529 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,529 reviews

March 24, 2026

I always work with Robert in the service department. He’s pleasant, professional and easy to talk to. More

by bcreightney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
March 23, 2026

Fast, easy scheduling. The waiting area is clean, with nice seating options for guests. The service team is on point, with friendly, personable service every time I visit. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
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March 22, 2026

Great attentive service. Detailed explanation of issues. Loaner car provided as i wait for my vehicle to be fixed More

by Maryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 24, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

March 20, 2026

Robert Estrada is the service person I work with and he is great at his job concerned about my car and what needs to be done to it More

by debbiesbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Mar 23, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found Robert Estrada to be so supportive during your experience here at Lexus of Albuquerque. We do hope we can be of assistance in the future. Take care!

March 20, 2026

Excellent service every time! They keep my vehicle running in tiptop shape. My coordinator, Daniel Perez, make sure that I know everything that is being done or needed as well as More

by sandee1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
March 18, 2026

The team worked on my Lexus without even having an appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 22, 2026 -

Lexus of Albuquerque responded

Jennie, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

Lexus of Albuquerque is always a pleasure to work with, whether buying a car or getting my car serviced. Today my Service Advisor was Mel - he was personable, helpful, and kept me up to date on the status More

by Debra F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
Report | Print
Mar 22, 2026 -

Lexus of Albuquerque responded

Debra, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

Lexus of Albuquerque has an amazing service department. I worked with Mel today. It was as great service. More

by carteraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas. 5 stars
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I have yet to experience nothing but good service at Lexus of Albuquerque, Always great customer service. More

by raul.e.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Incredible service, kept me up to date during the entire time my car was at the shop, also gave me a courtesy vehicle to use. More

by bilger.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel from Service.
Report | Print
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

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