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Lexus of Albuquerque

Albuquerque, NM

4.8
1,499 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,499 reviews

March 02, 2026

Liked the sales and technical run down of the vehicle after purchase. Purchase process was about as painless as I have experienced More

by Marksedam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Valencia, Jacob, Daniel
February 28, 2026

Ok so how good can an oil change be ? Well , in my case , the Uber driver that was sent to get me got lost and canceled my ride back to the dealer. I have no car …. it’s closing time …. m More

by Vicandmac1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
February 27, 2026

Everyone was polite & efficient. Dealership was sparkling clean, very modern & easy to navigate, beautiful! Great More

by vonni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Mar 02, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Juan was awesome! He took the time to listen to our concerns and made sure we were taken care of. More

by Kirstenm.galvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Mar 02, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Like the new look very bright comfortable! and the service is very good. Very efficient. More

by yola.luciani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 02, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2026

Great service and very customers friendly. Work done in timely manner. All request were meet. More

by Vrpueblo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
Mar 02, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2026

The most important thing to me is the attitude of the staff, which is very good. They can tell me they need to keep my car three days and I’m fine because they provide me with a loaner a latte and a snac More

by brunjesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 28, 2026 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2026

Always polite and efficient. Very comfortable customer waiting area. They keep you informed of progress, too. More

by aashford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Feb 27, 2026 -

Lexus of Albuquerque responded

Hi, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2026

Great service and very helpful and friendly personnel! It’s always a pleasure going there! More

by Sharonrupert26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in Service Department is great!, Chris Montoya
Feb 28, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 22, 2026

Excellent service. Kept me informed. Provided loaner car. Washed car. Got four new tires for the price of three. More

by steve-weiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
Feb 26, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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