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Lexus of Albuquerque

Albuquerque, NM

4.8
1,136 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,136 reviews

May 01, 2025

The new waiting area was very comfortable. The service was quick with updates while I waited. More

by Wgalarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
April 29, 2025

Friendly and accommodating staff. My wife and I found the car she wanted online. We were nervous about buying from a dealership so far away (approximately 800 miles). The Albuquerque More

by Paul Howard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ramat, Wright Zimmerly
May 01, 2025 -

Lexus of Albuquerque responded

Hi Paul, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 29, 2025

Juan Chavez is and excellent Service Representative. . always answers questions in timely manner and very professional..all round service and experience was a ten. More

by Aklexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
May 01, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 29, 2025

Had my RX 350 in for service. Work was done in a timely manner, waiting area is exceptionally nice with great refreshments. More

by mikvik5676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 01, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 28, 2025

EXELLENT, WORLD CLASS, VERY GOOD QUALITY, DEPENDABLE, RELIABLE, PROFESSIONAL , FRIENDLY, ACCOMODATING, CHEERFUL EMPLOYEES, DELIVERING HIGH STANDARD OF LABOR SERVICE, ACCESSBLE TO FREEEWAYS, RESTAURANTS More

by Tempura120749
Recommend Dealer
Yes
Employees Worked With
Juan chavez
Apr 29, 2025 -

Lexus of Albuquerque responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

Christopher Montoya excellent salesperson. Great dealership. Came from Phoenix to purchase a used Platinum Rogue. EZ PZ! The vehicle price, trade-in $ and warranty offered, exceeded anything More

by Cristleap214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Apr 28, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

My first year living here in Albuquerque I had three service agents. For the last two years I have had Hyman. He is the best the absolute best. More

by Wyndy Russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyman
Apr 28, 2025 -

Lexus of Albuquerque responded

Wyndy, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Service was great, I was in earlier than what my appointment was, they checked me in, got me a loaner and I was back 3 hours later. I have always enjoyed servicing my car at Lexus, great customer se More

by Miguel Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessic Peck, Pete Ponce, Daniel Perez
Apr 28, 2025 -

Lexus of Albuquerque responded

Hi Miguel, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

April 25, 2025

Robert Estrada an excellent service rep. I don’t normally do surveys but he has always explained things so well. More

by No
Recommend Dealer
Yes
Employees Worked With
Giberidh
Apr 28, 2025 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about Robert. Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Everyone was friendly and helpful. My salesman made sure I was clear on each step as we proceeded and the financial officer made clear of all my options. More

by floyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabrizio Ugarte-sales,Kelly Medina-finance
Apr 28, 2025 -

Lexus of Albuquerque responded

Hi Floyd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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