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Lexus of Albuquerque

Albuquerque, NM

4.8
1,138 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,138 reviews

March 01, 2017

This is the best dealership I have ever dealt with. Eric Dia Eric Diaz and Lexus Of Albuquerque is the best dealership I have ever dealt with and Eric is the best salesman - totally customer oriented; he makes More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Exceeding customer expectations is our goal every time and although we may fall short on occasion, it's sales associates like Eric Diaz that prop us back up. His customers have the utmost trust and confidence in him and he always makes their buying experience stress free and enjoyable. Thank you!

March 01, 2017

Great experience! This was my first purchase from Lexus of Albuquerque. The experience was really positive and everyone really tried hard to find something that wou More

by Esther H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova, Daniel Perez
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and congratulations on the purchase of your first Lexus! Mike Cordova is a extremely welcoming and wants to make sure all his customers have a truly outstanding experience. We are confident Daniel Perez will provide you with the highest level of customer service during your ownership. Thank you!

February 28, 2017

Highly recommend Bobby Griego! Bobby has been our “go-to” guy for cars ever since we bought our first Lexus RX 300 from him in September 2004. We just bought another RX from him yes More

by Atcitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and thank you for 10 years worth of business! Bobby is the consummate professional who makes buying a car an enjoyable experience for all his customers. Thank you for sharing your experience!

February 28, 2017

Great experience Matt provided a great experience when I went in to buy a 2016 lexus es350. He was patient, informative, and nice. I plan on buying from him again. More

by gucci2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mears
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience and congratulations on the purchase of your ES! Matt genuinely cares about his customers and does whatever it takes to make sure they have a pleasant and enjoyable experience. Thank you!

February 28, 2017

Comments on your Employee, Mr. Chuck Cunningham. This is the second (2nd) pre-owned vehicle I purchased from Lexus of Albuquerque. BOTH purchases were due to my dealings with Mr. Chuck Cunningham. More

by Venza2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Mar 01, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story and for your second purchase with Lexus of Albuquerque. Chuck is a valued sales associate who has a long list of customers who appreciate his warm hearted approach and genuine sincerity to make sure they not only get a great deal but also have a memorable experience. Thank you!

February 25, 2017

Never disappointed I cannot say enough wonderful things about Kassandra. We purchased our first car from Kassandra at Lexus in 2010. In purchasing our first car, Kassand More

by Danigard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Robert Estrada, Rob Jordan
Feb 25, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story and for your business. Kassandra is a highly valued employee who genuinely cares about each and every one of her customers. She has many customers who have stated they will only buy their vehicles from her for the rest of their lives due to experience they receive. Thank you for sharing!

February 24, 2017

Love the car Glad to have done business with these guys. They went out of their way to make sure we had a good deal. We recommend them to anyone! We'll definitely More

by Ina7140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cordova
Feb 24, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and congratulations on your new Lexus! We appreciate the recommendation. Enjoy your new car!

February 24, 2017

Always Professional I give 5 stars to this dealership and to Bobby Griego!!! I have bought 5 cars from this dealership and my parents have bought 3 and will continue to d More

by Tarah2016IS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
Feb 25, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically your dealings with Bobby Griego. Bobby has been with us since 2003 and has a long list of loyal customers who appreciate his knowledge and straight forward approach. Thank you for your continued trust and kind sentiments.

February 24, 2017

Bobby is the best! Bobby is an exceptionally knowledgeable & patient salesman. Even though I bought at a different dealership, he kept in touch and didn't just drop me More

by Shivs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Griego
February 23, 2017

Excellent experience! Jonnalyn Rose is very knowledgeable, informative and friendly. She made me feel comfortable without the pressure you usually find when shopping for a More

by Maddieslexi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonnalyn Rose
Feb 23, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. Jonnalyn takes great pride in making sure her customers do NOT receive the typical car buying experience so that's great to hear she changed your perception about what it should be like to buy a car. Thank you!

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