
Lexus of Albuquerque
Albuquerque, NM
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My first new car in 15 years! Haven't bought a new car in more than a decade, and drove almost every other SUV on the market, and came so close to just purchasing a new Honda CRV, Haven't bought a new car in more than a decade, and drove almost every other SUV on the market, and came so close to just purchasing a new Honda CRV, when my husband asked me to revisit the Lexus 350RX. I told him I just wasn't so sure, mainly due to the cost, then he asked me, "what was I waiting for? And just how many times will I purchase a new car based on our past history?" Well, thru a little more shopping and finally pulling the trigger, I bought the Lexus I had been wanting for the past decade and never have had a single regret. More
Customer Service Like no other This is the 4th Lexus Bobby has assisted me with. I love the car and Bobby was great as usual. I appreciate his knowledge and expertise of the vehi This is the 4th Lexus Bobby has assisted me with. I love the car and Bobby was great as usual. I appreciate his knowledge and expertise of the vehicle. Love my NX Thanks again Bobby More
Friendly salesperson Jonnalyn Rose is awesome! She was extremely easy to work with and knowledgeable about the products. She helped us exactly what we were looking for a n Jonnalyn Rose is awesome! She was extremely easy to work with and knowledgeable about the products. She helped us exactly what we were looking for a new automobile. Very friendly dealership- would definitely recommend it. More
2nd car from Bobby & Lexus! Wonderful Service Just bought our 2nd car from Bobby and this dealer, wonderful care and attention to our needs. Bobby really cares about his customers and never puts Just bought our 2nd car from Bobby and this dealer, wonderful care and attention to our needs. Bobby really cares about his customers and never puts any pressure on you. Terrific buying experience. Came in for service on our previous Lexua, 236K miles and left with a new one. Thanks Bobby More
Great Customer Service Lexus of Albuquerque has a great staff who know their product. Every person I met was professional and helpful. They want to work with you and they to Lexus of Albuquerque has a great staff who know their product. Every person I met was professional and helpful. They want to work with you and they took the time to listen to my needs and concerns. They don't pressure you into buying a car but take the time to show you and tell why you would want to purchase a Lexus. Shout-out to Raymond Montes who sold me the car and walked me through the entire process of the purchase. He is amazing and I highly recommend anyone considering a Lexus to ask for him to assist you. More
Purchased 2 new NX Lexus - exceptional sales service! Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the cus Raymond Montes took excellent care of us through the entire purchase process. We highly recommend Raymond and Lexus to our friends because of the customer service in sales and service. More
Very Impressed Loved our experience, which says a lot when purchasing a vehicle! Would definitely recommend this dealership! We will be shopping with Lexus dealershi Loved our experience, which says a lot when purchasing a vehicle! Would definitely recommend this dealership! We will be shopping with Lexus dealerships in the future because of our experience! Thanks!! More
Best car buying experience ever - Incredible! Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us a Kassandra was extremely knowledgeable about the vehicle, its features and options. She was friendly and easy to follow as she explained things to us and she took extremely good care of us and our car. Jacob did a terrific job going over all the features in our car and explaining how to use them. Could not be happier and will refer anyone I know to this dealership. I even got to meet Tom! More
Exceptionally accommodating and amazingly knowledgeable This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the This is the second Lexus I have purchased, and I must admit that after owning my first Lexus, because of my experiences with Lexus of Albuquerque, the second purchase was a no-brainer! I am truly appreciative of Lexus' dedication to their customers, it is like NO other. I made my newest purchase with Kassandra at the Lexus dealership in Albuquerque, NM. Kassandra went above and beyond to answer all my questions, and is always available to assist me with any of my needs, no matter how big or small. She is the kind of salesperson we all hope for when purchasing a vehicle. More
My experience My shopping and purchase experience was pleasent and enjoyable. Our salesperson Frank Martinez was a complete gentleman, informative, and far from the My shopping and purchase experience was pleasent and enjoyable. Our salesperson Frank Martinez was a complete gentleman, informative, and far from the typical pressure salesman. The dealership was busy with potential buyer and Frank did not at any time make us feel like we were holding him up. He walked us through the entire buying process and was committed to our experience at Lexus of Albuquerque. We had the pleasure of meeting the GM Clark Wiggins and Owner Tom Bohlman. The sales event was being catered with great food and my wife and I observed that the sales staff and technicians/employees were coming up and eating. We thought to ourselves, how great is that. Tom is providing food for customers and every employee working on that day, the guy is generous and appreciative. That says a lot about how he feels about the employees in his organization. Lexus of Albuqueruqes mission is to provide exceptional and pleasurable customer service, something that they did not fall short of on my buying experience. From Frank to Tom, we were told repeatedly, to fell free and contact them with any concerns or assistance in the future. It was a pleasure to witness the genorousity and loyalty on my visit, and I look forward to being spoiled as a Lexus of Albuquerque buyer. More