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Lexus of Albuquerque

Albuquerque, NM

4.8
1,191 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,191 reviews

February 18, 2017

L/CERTIFIED Purchase Jason listened to my needs and moved mountains to ensure I got what I wanted with little effort on my part. I wish everyone in customer service worke More

by ECanale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kirkpatrick
Feb 18, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience about Lexus of Albuquerque and specifically Jason Kirkpatrick. Jason has a loyal following of customers all due to his friendly demeanor and the hard work he puts forward on behalf of his customers. Thank you!

February 18, 2017

Vehicle Purchase First off Rick Troxell was just amazing, he was very very informed, attentive & so helpful throughout the whole process. We've been to several other d More

by Jsue22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Troxell
Feb 18, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. And thank you for your business! Rick has been in the automotive industry since 1992 so he has a wealth of experience and knowledge. His customers appreciate his straightforward approach while making the purchase a enjoyable experience. Thank you!

February 17, 2017

Excellent Service & knowledgeble. Bronco fan '17 I haven't met such knowledgeble, friendly, & open sales person as Chuck. He makes his customer feel comfortable, welcomes & listens to any questions t More

by Fab2317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Feb 17, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience in working with Chuck Cunningham for your vehicle needs. Chuck is indeed a professional at his position while giving each of his customers a personable experience catered to their individual needs. Thank you!

February 17, 2017

Lexus Purchase Great Experience again, Second auto purchased from L of A. Eric was very personable, knowledgeable and did not pressure to buy. Will definitely go ba More

by Tapneagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Bohlman , Eric Marquez
Feb 17, 2017 -

Lexus of Albuquerque responded

Congratulations on your second purchase from Lexus of Albuquerque. We value you as our customer and appreciate your repeat business. Eric Marquez, although fairly new to the business, has been a wonderful addition to our sales staff. He genuinely cares about his customers which ensures them a personable buying experience. Thank you!

February 16, 2017

Exceptional Professional. Eric is very courteous and always works with my schedule. Thank you for what you do. I really have nothing more to say about this deale More

by Terryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Feb 17, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your comments. We appreciate it!

February 15, 2017

Amazing First Purchase After researching my vehicle for a few weeks, I decided to come in too Lexus of ABQ and get a little more information. Let me tell you, the experience More

by cchavez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Troxell
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story about your dealings with Lexus of Albuquerque and in particular Rick Troxell. Rick is a consummate professional who goes to great lengths to make sure his customers are overjoyed with their new car but also their experience. We are lucky to have him on our team. Thank you!

February 15, 2017

Recommendation I purchased a 2016 RCF and I highly recommend Wright Zimmerly at Lexus of Albuquerque. He worked very hard in assisting me to purchase this vehicle.He More

by Tricia Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Robert Estrada
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience and congratulations on your RC F! What a great car! Wright definitely goes above and beyond for all his customers and it sounds like your experience with him was no different. Thank you!

February 14, 2017

Very relaxed buying experience. Wright makes everyone feel like family. It's a nice relaxed calm atmosphere and the gang makes everyone feel welcome. I will definitely recommend Wri More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Diaz, Wright Zimmerly, Rob Jordan
Feb 15, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your buying experience. We are so glad to hear it was an enjoyable experience, as it should be when buying a new car. Wright is indeed the best and his long list of happy customers would concur with your sentiments. Thank you!

February 12, 2017

New car purchase and experience This was one of the most pain free processes I have ever had in purchasing a car. Wright was wonderful and did not pressure me, nor did anyone else. L More

by Jerri123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Feb 13, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience. We are so pleased you had a enjoyable experience. Thank you!

February 10, 2017

The Perfect Ride! Kassandra Muldez provided me with impeccable “flawless” customer service! She listened, followed through on verbal commitments, offered a positive More

by Pamela Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Feb 10, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your story Pamela and thank you for your continued trust in Lexus of Albuquerque for your vehicle needs. Kassandra is indeed a "Top Internet Sales Associate"! She is truly a ray of sunshine and we are truly blessed to have her working here. Thank you!

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