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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,171 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,171 reviews

March 07, 2025

Beautiful car, no stress & no pressure. Zach was very professional, answered all our questions. Would highly recommend Zach to family & friends More

by Loshotrods4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ben-Attat
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Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Branden took excellent care of me and my vehicle while it was being serviced at Lexus. Fantastic overall experience. More

by DentonTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
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Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

March 05, 2025

My great experience with this Lexus dealership is due to Robert Estrada who has been my Service Representative since 2014. I have total confidence thar Robert will always make certain that my car receives t More

by lconner732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada , Daniel Perez
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Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

As always, every aspect of the maintenance service at Lexus of Albuquerque, including ALL of the staff, is excellent. More

by Joebentley1234
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 05, 2025

Excellent facility, friendly staff, and efficient service. Thanks to my service advisor Brian for helping with my routine maintenance at Lexus of Albuquerque! More

by Louis Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
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Mar 09, 2025 -

Lexus of Albuquerque responded

Hi Louis, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

Danny, Brian, and Justin went beyond to problem solve my dashboard indicator warning lights, still resolved but will take care of in when these indicator lights are on for further investigation by them. More

by bhanson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare & Justin, Daniel Perez
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Mar 05, 2025 -

bhanson35 responded

Problem unsolved-

Mar 08, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

I recently took my Lexus in for service, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was welcoming, professional, and attentive. The service team took the tim More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Kassandra is a great salesperson. Loved the personal attention to detail. Would recommend her highly. More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
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Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 02, 2025

Thanks for your detailed inspection and service on my vehicle I was very pleased with how it was handled. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 04, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2025

Top-notch customer service and professional, knowledgeable sales staff and after-sales support staff made our purchase go smoothly. More

by mminana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Kelly, Chuck Cunningham
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Mar 03, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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