Back

Lexus of Albuquerque

Albuquerque, NM

4.8
1,138 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 1,138 reviews

February 12, 2025

I would highly recommend this dealership. All the people were very friendly and courteous. Our servous rep was very helpful. More

by Maryb
Recommend Dealer
Yes
Employees Worked With
Matt D
Feb 17, 2025 -

Lexus of Albuquerque responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 12, 2025

Kevin was very friendly and driven to make me happy! My experience was excellent and love my RX350H! Thank you! More

by anevarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin M.
Feb 17, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Lexus of Albuquerque! Until the next time we meet, take care!

February 12, 2025

Always great service and the dealership has just been renovated - the customer area is comfortable. Jaime helped me get my oil changed and brakes fixed in only a few hours. More

by paulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Feb 17, 2025 -

Lexus of Albuquerque responded

Hello Paulc, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Frank is the man! Great services. He provided excellent service and kept me informed every step of the way. Thanks to him, I got my dream car! Communication was seamle More

by Tenzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Feb 17, 2025 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Very pleasant waiting area. Helpful and friendly staff. Juan was courteous and took care of my service issue competently and quickly. More

by NpAbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Feb 14, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

Good mechanucal srvice. Nice upgrades to the building. . It took a very long time for a basic oil change. I had someone folliw me, so I wouldn't have wait there. Finally wen More

by Debra Maese
Recommend Dealer
Yes
Employees Worked With
I was told that Rob Jordan passed away. If correct, you should remove his name
Feb 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (575) 489-2300.

February 08, 2025

Wonderful and welcoming and very efficient from all personnel that I was in contact with with and especially Matt More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 12, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matt here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

Professional, courteous, quick service very attentive to details . Everyone greeted me with a welcome smile More

by Debilynchad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 07, 2025

prompt no hassle service. as expected, no surprises. usually wary of dealerships. would recommend for service. More

by jppn6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica / service dept.
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

Excellent service from Robert, helpful and courteous. Explains in detail what service is required and assisted with warranty information. More

by vtosh13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 12, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

...
15
...