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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,570 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,570 reviews

January 14, 2026

Robert Estrada is a pleasure to deal with, and has my loyalty as a customer. Everyone is great, be he and Branden especially. More

by matt.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, Daniel Perez
Report | Print
Jan 16, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2026

Very kind and professional dealership. I always feel taken care of and important. I have worked with several service providers and each time have had an excellent experience. More

by alex.bledig1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jan 15, 2026 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

New, clean inside and out. Professional quality all people doing a great job, would love to see the wash bay More

by Sdstahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Jan 15, 2026 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 11, 2026

Service advisor Robert was superlative. I dropped my vehicle off Monday 1/5 without an appointment. A loaner vehicle was provided as I required transportation for work during the week. W More

by Tracy Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada-Service Advisor
Report | Print
Jan 12, 2026 -

Lexus of Albuquerque responded

Hi Tracy, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2026

It was a very pleasant experience throughout the whole process. I was pleased with the service. More

by jwvln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
Jan 11, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 09, 2026

All employees I have met are professional, helpful and courteous. Sales and service people keep you posted about your cars progress. Time schedules are kept. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley , Daniel Perez
Report | Print
Jan 10, 2026 -

Lexus of Albuquerque responded

Hi Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2026

Great customer service. A nice relaxing waiting area and clean facilities. Definitely going to take my car back for continued service. More

by ballnbryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Jan 09, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 07, 2026

Jaime did an excellent job as advisor. We appreciated the quality and efficiency of service. More

by Edward Chevallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jan 09, 2026 -

Lexus of Albuquerque responded

Hi Edward, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

January 06, 2026

Quick, efficient, quality, and amazing service is what you'll experience at Lexus of Albuquerque. More

by jefferysavedraLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Evan.
Report | Print
Jan 09, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2026

They provide great service and are very helpful. Everyone is really nice and very attentive More

by brontosbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 08, 2026 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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