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Lexus of Albuquerque

Albuquerque, NM

4.8
1,202 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,202 reviews

March 07, 2025

Beautiful car, no stress & no pressure. Zach was very professional, answered all our questions. Would highly recommend Zach to family & friends More

by Loshotrods4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ben-Attat
Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

Everyone was so kind and professional while I waited for my vehicle’s service. Love the new building layout and remodeling changes. A very pleasant environment. Also, enjoyed the beverages offered as well a More

by Artist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Ruben always does an excellent job. Even though the (recall) part was unavailable for my appointment (Houston service appointment error), it was not a complete waste of time as I got a More

by bandparent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Branden took excellent care of me and my vehicle while it was being serviced at Lexus. Fantastic overall experience. More

by DentonTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

March 05, 2025

My great experience with this Lexus dealership is due to Robert Estrada who has been my Service Representative since 2014. I have total confidence thar Robert will always make certain that my car receives t More

by lconner732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada , Daniel Perez
Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

Danny, Brian, and Justin went beyond to problem solve my dashboard indicator warning lights, still resolved but will take care of in when these indicator lights are on for further investigation by them. More

by bhanson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare & Justin, Daniel Perez
Mar 05, 2025 -

bhanson35 responded

Problem unsolved-

Mar 08, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

Excellent facility, friendly staff, and efficient service. Thanks to my service advisor Brian for helping with my routine maintenance at Lexus of Albuquerque! More

by Louis Hoang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Mar 09, 2025 -

Lexus of Albuquerque responded

Hi Louis, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2025

As always, every aspect of the maintenance service at Lexus of Albuquerque, including ALL of the staff, is excellent. More

by Joebentley1234
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Mar 09, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 04, 2025

I recently took my Lexus in for service, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was welcoming, professional, and attentive. The service team took the tim More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Kassandra is a great salesperson. Loved the personal attention to detail. Would recommend her highly. More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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