Back

Lexus of Albuquerque

Albuquerque, NM

4.8
1,206 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 1,206 reviews

March 05, 2025

My great experience with this Lexus dealership is due to Robert Estrada who has been my Service Representative since 2014. I have total confidence thar Robert will always make certain that my car receives t More

by lconner732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada , Daniel Perez
Mar 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

Danny, Brian, and Justin went beyond to problem solve my dashboard indicator warning lights, still resolved but will take care of in when these indicator lights are on for further investigation by them. More

by bhanson35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare & Justin, Daniel Perez
Mar 05, 2025 -

bhanson35 responded

Problem unsolved-

Mar 08, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

I recently took my Lexus in for service, and I couldn’t be more impressed with the experience. From the moment I arrived, the staff was welcoming, professional, and attentive. The service team took the tim More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2025

Kassandra is a great salesperson. Loved the personal attention to detail. Would recommend her highly. More

by Dave
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 08, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 02, 2025

Thanks for your detailed inspection and service on my vehicle I was very pleased with how it was handled. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 04, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2025

Top-notch customer service and professional, knowledgeable sales staff and after-sales support staff made our purchase go smoothly. More

by mminana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Kelly, Chuck Cunningham
Mar 03, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 27, 2025

Juan Chavez was my service advisor and he was great ! He made sure all my Lexus RX350L service requirements were taken care of. More

by Jdobbs20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Mar 02, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2025

The dealership is awesome and great service and friendly staff. They are honest and always there to answer my questions. Branden Johnson is A1 and has helped me for several years. He is a very nice and pl More

by sandytholburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson ⭐️⭐️⭐️⭐️⭐️
Mar 02, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy Branden Johnson could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 26, 2025

Excellent Service. Great Communication with Brian Hare. I was very impressed with the new build out of the dealership. More

by Michael Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hare
Mar 02, 2025 -

Lexus of Albuquerque responded

Hello Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2025

They always are nice and welcoming. Juan is the best service rep, always helpful and accomodating! More

by irishapril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in Service Dept
Mar 02, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

...
18
...