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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,411 Reviews
Call Dealership (800) 748-1951
View Awards

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,411 reviews

July 09, 2025

Helpful, kept me informed, efficient. I don't need to say anything else. Word minimum is dumb. More

by mehd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
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Jul 10, 2025 -

Lexus of Albuquerque responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2025

Fast, friendly, service. Great care of my car. I was told I’d wait 1 1/2 hours was out in one! Service advisor was the best! More

by Irisp3028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jul 11, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2025

They were excellent very friendly and kind they are awesome great great great great people More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
Report | Print
Jul 08, 2025 -

Lexus of Albuquerque responded

Hi Betty, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We hope to see you soon!

July 03, 2025

My experience with Lexus of Santa Fe was much better than this dealership. I brought my car in for a software update, and due to inefficient service rep, had to leave it for 2 days. More

by Beccacamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
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Jul 10, 2025 -

Lexus of Albuquerque responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. The programming your vehicle required could only be completed by an EV Certified technician, and we apologize that this process took longer than you anticipated. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Kevin Saiz, Service Director Lexus of Albuquerque | ksaiz@Group1Auto.com | (575) 489-2346

July 02, 2025

Professional service advisor, knowledgeable and friendly. Nice new facility clean and comfortable. Would recommend dealership. More

by MikeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Jul 03, 2025 -

Lexus of Albuquerque responded

Hi Mikel, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Great new looking building and great costumer service. I was in and out in no time. More

by wbryantharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jul 03, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

July 01, 2025

Sales representative is a very professional and responsible , knowledgeable , person ! This Lexus dealer has motivated me to continue traveling to Albuquerque to purchase my automobiles and to tell More

by Alicecha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
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Jul 01, 2025 -

Alicecha responded

Lease

June 30, 2025

Service advisor was very knowledgeable and polite. Took my car in and it was ready when he said it would be. More

by Leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jul 03, 2025 -

Lexus of Albuquerque responded

Hi Leroy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2025

As always, my visit to Lexus of Albuquerque is a stellar experience thanks to Robert Estrada. More

by Elj2964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, Cassandra and Shirley
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Jul 02, 2025 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon!

June 28, 2025

I was really surprised by how well I was treated by staff at Lexus. Brando Johnson was so kind and kept me informed on all that was going on with my car. I was informed that I could get a loaner while my More

by byosanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
Report | Print
Jun 30, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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