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Lexus of Albuquerque

Albuquerque, NM

4.8
1,427 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,427 reviews

January 02, 2026

Very attentive and very helpful, Took care of my car in a timely manner and also washed it for me. More

by romeroc51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham, Paul Otero
Jan 04, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

Professional Corteous Respectful Friendly Clean Facility Knowledgeable I was 20 min early I'm always early to appointments They took me in right away However , Call Center gave me wrong information They ho More

by Dvigil87121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beautiful Lady in black striped slacks, Daniel Perez
Jan 08, 2026 -

Lexus of Albuquerque responded

Thank you for taking the time to leave a review! We apologize for any misinformation from our call center, but we're glad to hear you had a positive experience at our clean and friendly deal. We appreciate your business and hope to see you again soon! We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to us. Lexus of Albuquerque - 575-489-2350

December 31, 2025

Mike Torres is a great salesman and has sold us a few vehicles. He always takes care of us and truly has our best interest at heart. Go to Lexus for Mike T. More

by mfasano2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torres
Jan 01, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Just a few weeks ago, I took my beautiful Lexus vehicle in to be serviced and was immediately met by my Service Representative, Jamie. He was the epitome of professionalism, and his customer service acume More

by Tinymac2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 30, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2025

Daniel was absolutely awesome He's been the best service person I have dealt with there I was confident in The service that he ordered for my car and confident with the information he gave me. I definitely More

by Priscilla Chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Dec 25, 2025 -

Lexus of Albuquerque responded

Hi Priscilla, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

Classy new facility with courteous personnel. Well worth the drive from Durango. Plan to get all service there. More

by Wynnphillips2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Dec 25, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

December 23, 2025

Service advisor Daniel personally pleasant and knowledgeable. Everyone I dealt with today was very helpful and concerned about what I requested. More

by iramkarmiol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jordan, Daniel Perez
Dec 25, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to Daniel here at Lexus of Albuquerque! We do hope we can be of assistance in the future. Take care!

December 22, 2025

Lexus of Albuquerque has the best customer service. They are always friendly and happy to help. More

by Elena.wylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda- 4 stars!
Dec 24, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 19, 2025

A bit miffed. Car in at 7 am appt and left at 9. No wash More

by dianeschneider84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
December 19, 2025

Very Nice facility. Staff is always friendly and professional. Service cost has always been fair, competitive and reasonable. Plan to use Lexus of Albuquerque as long a More

by A Leyva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan,
Dec 21, 2025 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!