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Lexus of Albuquerque

Albuquerque, NM

4.8
1,529 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,529 reviews

March 17, 2026

Excellent customer service just dealership really goes above and beyond to take care of their customers More

by leroy.gallegos2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Daniel Perez
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

I was very pleased with the fact that I was quickly attended to by the service representative when I arrived. More

by sjchallenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Mar 19, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

Great service wonderful, friendly and knowledgeable personnel every time. Everything and everybody looks neat and responds Professionally. More

by abqdelta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Gonzal
Mar 19, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 15, 2026

We are from out of town and Branden was really flexible when we had changes. Very responsive to my questions. More

by susy_pooh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Mar 18, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2026

Brandon is excellent! ! He was professional and accommodated all requests. Everything completed. Other service personnel were excellent. More

by jillschuman234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 16, 2026 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. If you have any further questions, please don't hesitate to reach out!

March 14, 2026

My car was worked on and it was ready at the time they said it will be ready. Service was excellent More

by uchechukwu_okereke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Mar 16, 2026 -

Lexus of Albuquerque responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2026

I bought my Lexus new in 2014. I plan is for it to outlast me. More

by lconner732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Mar 15, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2026

Service was excellent and will happily be back for more services in the near future. More

by jimmygalvan1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Mar 14, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 12, 2026

Very helpful, friendly, and efficient service. Overall outstanding. Thanks for your great work. See you for 20,000 mile service. More

by 4lwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin - 5 star
Mar 14, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2026

This dealer was amazing and provided me with exceptional customer service as well as getting me the best deal on a vehicle that they could! More

by hernandezjt99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Ugarte , Wright Zimmerly
Mar 13, 2026 -

Lexus of Albuquerque responded

Hello, we are so happy to read such a great review about Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.