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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,283 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,283 reviews

August 09, 2025

Good service and was on time. Regular feedback was provided while service on the vehicle was ongoing. More

by Digvesh Khot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Aug 11, 2025 -

Lexus of Albuquerque responded

Hello, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

I was quite satisfied with the service and the technician completed a comprehensive inspection and then gave me a choice of what to do next More

by karren Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Aug 10, 2025 -

Lexus of Albuquerque responded

Hi Karren, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

August 08, 2025

They took care of my 26 year old LS as if it were a new one!! Robert Estrada took a very personal interest in my old car. More

by ross45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Aug 10, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found Robert to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

August 08, 2025

The dealer service was spectacular, especially with Robert Estrada as my advisor. He’s been my advisor for over 10 years and is always knowledgeable, professional, and courteous. He consistently answer More

by Jimmyma5051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Aug 10, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found Robert to be so supportive during your experience here at Lexus of Albuquerque. If you have any further questions, please give us a call. We're always happy to help!

August 06, 2025

Daniel P has been my service manager for years, over two Lexus, and had been so good to me! Fantastic service. Tye whole Lexus team at ABQ . Repeat customer More

by Celina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Aug 10, 2025 -

Lexus of Albuquerque responded

Hello Celina, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2025

Everything went smoothly during my purchase! Frank was very attentive to my needs and follow through at each step! Thank you! More

by myfabesquibels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
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Aug 07, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

August 04, 2025

The service is great and the staff are very friendly and professional. Juan is a great serviceman. More

by pzamorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
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Aug 06, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

August 03, 2025

We were very pleased with our sales associate that we dealt with. Will recommend the dealership to our friends. More

by lexus Rosie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakery Ben-Attar
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Aug 03, 2025 -

Lexus of Albuquerque responded

Hi Lexus, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 03, 2025

Paul Dilorenzo was so helpful to me. He let me sit at his desk and helped me get my proof of insurancence. More

by alexdbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branndon
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Aug 04, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Paul. here at Lexus of Albuquerque! Thank you again, and have a fantastic day!

August 03, 2025

Car wouldn’t start, Juan helped troubleshoot over the phone. Charged battery and got the car to him at 12:30. Battery was replaced, car washed and I was driving it home by 2:30. Appreciate the prompt, co More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Aug 04, 2025 -

Lexus of Albuquerque responded

Hi Cynthia, thank you for your kind review; we are happy to pass along your comments to Juan here at Lexus of Albuquerque! Thank you again, and have a fantastic day!

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