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Lexus of Albuquerque

Albuquerque, NM

4.8
1,168 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,168 reviews

May 18, 2025

Felt very limited on vehicles and options based off of your allocation. Was ready to go to Dallas Texas Lexus dealer with much larger allocation. Our sales person was so helpful it kept us local. So far h More

by Mrohlke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ben-attar
May 21, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 17, 2025

The Albuquerque Lexus dealership is impressive. A very large showroom with a friendly staff. I was there for service, which was quick and easy. Matt in service, was pleasant and professional and More

by JDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
May 20, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

Very helpful and knowledgeable staff, quality service, Not to mention the new building is beautiful and inviting. More

by Jeanine Cervantes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in the service department
May 20, 2025 -

Lexus of Albuquerque responded

Hi Jeanine, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

I received excellent service from Lexus of Albuquerque service department by DANIEL PEREZ, who went out of his way to be kind and patient and worked to resolve the repair and maintenance of my vehicle in More

by amaestaslaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 19, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found Daniel to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

The dealership is beautiful and always clean. Great refreshments offered at all tines. Staff is always pleasant and is a very welcoming environment. More

by noeltanuz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
May 19, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 15, 2025

Excellent sales and service dept. I couldn’t be happier with this dealership. Never a hassle. More

by markaarongould
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
May 17, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2025

We were very impressed with the physical plant. Our service advisor was knowledgeable and very courteous. The work done appears to have been high quality. More

by tedandfidela
Recommend Dealer
Yes
Employees Worked With
Ruben Cantu
May 18, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 15, 2025

Great service from check in to check out good job always been satisfied with this dealership More

by ccbigdaddy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
May 18, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 14, 2025

Mike Torrez was great! Very friendly. Kelly in Finance made me laugh and put me at ease More

by Terri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly in Finance and Mike Torrez in Sales
May 17, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2025

I have watched carefully at how well the manager treats both employees and customers at this outstanding dealership! It could not be better in all phases!! More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Perez
May 16, 2025 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!