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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,135 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,135 reviews

April 23, 2025

Our service writer Daniel very professional and Always courteous and friendly, nice to work with him, will definitely refer him to friends and family More

by daguilar041252
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Isaiah Polansky
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Apr 26, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

If you have to wait for service on a vehicle Lexus provides a great place to wait. Professional service departments and everyone is well qualified. More

by Sewilson1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 23, 2025 -

Lexus of Albuquerque responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

My service rep wasn’t there. Robert stepped up and did awesome job. I needed the car back quickly and he made it happen. More

by Dparson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 23, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2025

Need to offer some incentives to the customer for as much as your spending for a Lexus. More

by Capulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
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Apr 23, 2025 -

Lexus of Albuquerque responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Mont Porter General Manager Lexus of Albuquerque rporter@Group1auto.com

April 20, 2025

Our Lexus salesperson, Chuck, provided excellent and outstanding service.. We appreciated his expertise and kindness. More

by Gail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Report | Print
Apr 22, 2025 -

Lexus of Albuquerque responded

Hello Gail, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

April 20, 2025

We purchased our car here and will continue to take it in for regular service. Daniel is always great to us! More

by Shinejules1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 21, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2025

Love the customer service. The brand new facilities are very welcoming and provide a pleasant experience. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 21, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2025

The service is terrific and prompt. We have great confidence in their service. They do what must be done and don’t try to talk you into the unnecessary expense. More

by nancymcconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 19, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

Very pleasant experience at Lexus of Albuquerque. Our salesperson check treated us with respect and no pressure. More

by jeff.ford72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham
Report | Print
Apr 19, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

Helpful and kind staff made the process of buying a car easy, I would buy a car there again. More

by Sida.luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Ugarte
Report | Print
Apr 19, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

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