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Lexus of Albuquerque

Albuquerque, NM

4.9
1,610 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,610 reviews

July 03, 2026

Customer service was excellent! Daniel in the service department made sure me and my car were well taken care of. Other Lexus employees I interacted with were very helpful and frien More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 03, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Service rep was Evan. He provided very professional and courteous service. Uber service by Lexus was a plus for me. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
Jul 03, 2026 -

Lexus of Albuquerque responded

Hi Angela, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 30, 2026

The Lexus Service Dept. provided excellent communication regarding my car’s issues and needs. The prices were very reasonable and my car was done at the quoted time. More

by casausfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 02, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2026

Excellent customer service! Daniel Perez, our service manager was very professional, courteous and an asset to the dealership. He went above and beyond on our service appt, to More

by Vidya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 30, 2026 -

Lexus of Albuquerque responded

Hello Vidya, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 28, 2026

Excellent service today. Everything thoroughly checked out. A worthwhile annual service at a very good price. More

by meadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan - 5 stars
Jun 29, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

Fastest service there yet. Daniel is my favorite service advisor, very knowledgeable and present. He understands how to help a customer be happy with the process. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 26, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

Daniel always gives excellent service with a smile on his face! It is a pleasure to deal with him! More

by lmvigil-lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 26, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 24, 2026

It's always a pleasure and I always look forward to visiting Lexus of Albuquerque. Everyone is so courteous and friendly. The service advisor is very professional and knowledgeable. Evan & Robert took More

by smith7710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan & Robert
Jun 26, 2026 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are pleased to share your comments with the team! Please do not hesitate to contact us if there is anything else we can do for you.

June 23, 2026

Juan Chavez is an amazing worker & strives to continue to beat my expectations. Thank you More

by musoui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jun 24, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2026

Kind, helpful, honest, and professional. about service for car. Went above and beyond to accommodate me. More

by scutler7937
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin and service manager
Jun 23, 2026 -

Lexus of Albuquerque responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.