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Lexus of Albuquerque

Albuquerque, NM

4.9
1,623 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,623 reviews

July 24, 2026

Although I arrived an hour early, no one said a word, they just checked me in like it was my appointed time. They were very accommodating and mad the wait very comfortable. I was pleased with the service More

by kendalellisn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi Kendalellisn, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 24, 2026

Dealership is efficient, organized, fast and clean. Don’t mind taking my car here at all. More

by heard.teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 26, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2026

The Dealership is 1st rate, they have a very efficient service process, and are very customer service oriented. My Service Rep, Juan Chavez, is extremely attentive, listens well, hands on, and excellent a More

by rgonzales74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Service Department
Aug 04, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 20, 2026

Daniel in the service department is fantastic, he makes sure you're updated and taken care of. More

by arias949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 21, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with Daniel! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2026

Service is great and Robert Estrada is the best at his job. Always a pleasure More

by normatreca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Jul 19, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2026

Wow ! !I had some questions/ concerns about a prior visit and Monte Porter manager put me in touch with Kevin service manager and Juan service These guys More

by Cindyy14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service and Juan service
Jul 17, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2026

Daniel Perez was very good and helpful. He is excellent and very easy and knowledgeable. More

by sandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 17, 2026 -

Lexus of Albuquerque responded

Hi Sandal, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2026

Amazing experience. .everyone is very knowledgeable. Mike Paquet was very helpful thru the whole process. More

by Pandakitti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
Jul 15, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 14, 2026

The dealership is very inviting, clean and comfortable. Mr. Rojas was my service agent. He was very professional and courteous. It was a pleasure working with him. He went above and beyond to make the More

by Vonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rojas
Jul 15, 2026 -

Lexus of Albuquerque responded

Hi Vonnie, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2026

My part for my Lexis was available overnight and Brandon made sure it was installed. More

by Agwise2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
Jul 10, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!