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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,138 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,138 reviews

January 11, 2025

Service advisors are very knowledgeable and helpful. Everyone I interacted with was very efficient and helpful. More

by ZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We look forward to your next visit! Take care!

January 11, 2025

I had no appointment. Showed up unannounced. Was anxious to check vehicle before trip...and Matt aqueezed me in. I appreciate his efforts. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 11, 2025

Always the professionals. That why you buy from them. My service writer is the best. More

by robert53nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

I was very happy with how I was treated with no appointment and a walkin. More

by hawaii50nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Report | Print
Jan 10, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Tony was great! Great customer service! Very helpful. Thank you great experience. We will definitely be back! More

by Martinezkm6124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 11, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2025

Always great customer service! SM do a great job informing me when to have maintenance on my Lexus. More

by plomerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Rob Jordan
Report | Print
Jan 09, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Helpful knowledgeable service manager, no hard upsells. High quality work. Comfortable waiting area. Great experience More

by maxdurango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Report | Print
Jan 10, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 06, 2025

Great service, friendly staff. Very great experience, would recommend to others. New facility is beautiful as well More

by p.lin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime borunda
Report | Print
Jan 08, 2025 -

Lexus of Albuquerque responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 05, 2025

Daniel was very friendly, helpful and knowledgeable about our service needs. I would definitely recommend Lexus dealership and service center. Thank you More

by Cqssunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 07, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 07, 2025 -

Cqssunshine responded

Daniel was very friendly and knowledgeable. Our vehicle was ready as promised and much to my surprise, no problem. Thank you

January 04, 2025

Good job Jaime and the service team, wow what a beautiful new facility you have :). More

by Mrrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime is great 👍, Daniel Perez
Report | Print
Jan 05, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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