
Lexus of Albuquerque
Albuquerque, NM
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From the minute that we walked in the lexus dealership they were absolutely amazing. Went above and beyond helping us. I will recommend everybody that I know about our experience with lexus. they were absolutely amazing. Went above and beyond helping us. I will recommend everybody that I know about our experience with lexus. More
Good service, good dealings with service rep, no high pressure sales. Not contacted prior about “several hours wait” on our first appointment; apparently due to construction only one or two bays were op pressure sales. Not contacted prior about “several hours wait” on our first appointment; apparently due to construction only one or two bays were open. We couldn’t wait around all that time, so we rescheduled. An offer for a loaner car would have been nice. More
Always great service and the dealership has just been renovated - the customer area is comfortable. Jaime helped me get my oil changed and brakes fixed in only a few hours. renovated - the customer area is comfortable. Jaime helped me get my oil changed and brakes fixed in only a few hours. More
I took back my 2021 Lexus for the 1st service since I purchased it in July. The car has approx 27k miles on it. Since it was past the 25k mile service, but not yet to the 30k service , I asked if they wo purchased it in July. The car has approx 27k miles on it. Since it was past the 25k mile service, but not yet to the 30k service , I asked if they would just go ahead and do the 30k . I was told no. Basically I brought back the car to have the tires rotated. If I had known that was what the 25k mile service provided, I would have just waited and brought in the car once it hit 30k I felt like it was a waste of my time. More
Frank is the man! Great services. He provided excellent service and kept me informed every step of the way. Thanks to him, I got my dream car! Communication was seamle Great services. He provided excellent service and kept me informed every step of the way. Thanks to him, I got my dream car! Communication was seamless, and I couldn’t be happier! More