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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,190 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,190 reviews

January 12, 2025

Remodel of the building looks spectacular and top notch service like always and especially Robert Estrada always knowledgeable and taking care of his customers. More

by Jimmyma5051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jan 14, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We look forward to your next visit! Take care!

January 12, 2025

Excellent service, thanks to Daniel! The new building is amazing! Love the way it looks inside and out! Great job on the layout as well! More

by mgriegoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 11, 2025

Service advisors are very knowledgeable and helpful. Everyone I interacted with was very efficient and helpful. More

by ZD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We look forward to your next visit! Take care!

January 11, 2025

I had no appointment. Showed up unannounced. Was anxious to check vehicle before trip...and Matt aqueezed me in. I appreciate his efforts. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 11, 2025

Excellent customer service. Adhered to their projected time to proform the vehicles scope of service. More

by Cheryl.winter1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica keck
Report | Print
Jan 12, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

Always the professionals. That why you buy from them. My service writer is the best. More

by robert53nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME
Report | Print
Jan 13, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

I was very happy with how I was treated with no appointment and a walkin. More

by hawaii50nm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Report | Print
Jan 10, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Tony was great! Great customer service! Very helpful. Thank you great experience. We will definitely be back! More

by Martinezkm6124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 11, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2025

Always great customer service! SM do a great job informing me when to have maintenance on my Lexus. More

by plomerm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Rob Jordan
Report | Print
Jan 09, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Helpful knowledgeable service manager, no hard upsells. High quality work. Comfortable waiting area. Great experience More

by maxdurango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Report | Print
Jan 10, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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