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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,543 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,543 reviews

March 18, 2026

The team worked on my Lexus without even having an appointment. They did a great job and Daniel Perez was a very good associate to work with. I will be happy to return to Lexus for a maintenance on my More

by Jennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 22, 2026 -

Lexus of Albuquerque responded

Jennie, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

Lexus of Albuquerque is always a pleasure to work with, whether buying a car or getting my car serviced. Today my Service Advisor was Mel - he was personable, helpful, and kept me up to date on the status More

by Debra F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas
Report | Print
Mar 22, 2026 -

Lexus of Albuquerque responded

Debra, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2026

Lexus of Albuquerque has an amazing service department. I worked with Mel today. It was as great service. More

by carteraway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Rosas. 5 stars
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Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2026

I have yet to experience nothing but good service at Lexus of Albuquerque, Always great customer service. More

by raul.e.flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Incredible service, kept me up to date during the entire time my car was at the shop, also gave me a courtesy vehicle to use. More

by bilger.woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel from Service.
Report | Print
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

March 17, 2026

Excellent customer service just dealership really goes above and beyond to take care of their customers More

by leroy.gallegos2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Daniel Perez
Report | Print
Mar 20, 2026 -

Lexus of Albuquerque responded

Hi, we're so glad that we were able to go above and beyond your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

I was very pleased with the fact that I was quickly attended to by the service representative when I arrived. More

by sjchallenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Report | Print
Mar 19, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

Great service wonderful, friendly and knowledgeable personnel every time. Everything and everybody looks neat and responds Professionally. More

by abqdelta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Gonzal
Report | Print
Mar 19, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 15, 2026

We are from out of town and Branden was really flexible when we had changes. Very responsive to my questions. More

by susy_pooh2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Report | Print
Mar 18, 2026 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2026

Brandon is excellent! ! He was professional and accommodated all requests. Everything completed. Other service personnel were excellent. More

by jillschuman234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 16, 2026 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. If you have any further questions, please don't hesitate to reach out!

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