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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,191 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,191 reviews

December 13, 2024

The people are fantastic. Quick and thorough. However, the price of parts is ridiculously high. More

by irelandalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Dec 15, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

2nd Lexus purchased here. Love the service. Love the car. Won’t be the last Lexus purchase. I was pampered and spoiled throughout the purchase process. More

by hellokittymjv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Write Zimmerly and Sonia Torcioni
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Dec 15, 2024 -

Lexus of Albuquerque responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 16, 2024 -

hellokittymjv responded

I love my Lexus nxh The service I received throughout the purchase process was outstanding. I have purchased from this dealer before. All service and maintenance on my Lexus is strictly performed there. Which is why my Lexus always drives like new. I have always had the best purchase and repair service at Lexus of Albuquerque. Thank you for being the best at what you do!

December 12, 2024

Advisor was unable to reference work don't at other lexus dealership and therefore I believe that redundant work was performed and this charged. More

by jfmart23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 14, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate your feedback! If you're ever in need of help, please let us know!

December 12, 2024

Got me in and out within an hour. Staff was friendly, courteous, professional and very helpful. More

by Sunburntbohonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Dec 14, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Great customer service! Vehicle quickly got maintenance completed and positive, professional atmosphere appreciated. Would recommend! More

by nicholebar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 14, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Everyone is so pleasant and efficient with their job. It really is an inviting environment : ) More

by therese.rrhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man who sets up the loaner for customers having their cars serviced , Wright Zimmerly, Daniel Perez
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Dec 13, 2024 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 10, 2024

Always treated well, this was my second time to this dealership for service, Daniel my service guy was very helpful from the beginning to the end of the whole process. Thank you. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Dec 13, 2024 -

Lexus of Albuquerque responded

Hi Jay! We're so happy we were able to help you out! We hope you have a great day!

December 09, 2024

I love Lexus! ! Jaun is an amazing advisor! Great customer service skills, so patient with customers and always makes room to get us in to get my car serviced. More

by aveliacastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun , Robert Estrada
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Dec 12, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2024

Competent staff. Quality service. Prompt and curtious service. Dealership is under renovation. They have done a nice job working through a difficult situation. More

by rosalindhodovance
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Dec 12, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

Excellent service; Excellent client support; polite andrespectful relations and very helpful research on my cars unique problems. More

by Johnpmilton..
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Dec 12, 2024 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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