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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,222 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,222 reviews

October 10, 2024

Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience. More

by bethandrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Hyman
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Oct 10, 2024 -

bethandrob responded

Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience

Oct 10, 2024 -

bethandrob responded

bethandrob responded publicly on 10/10/24 9:08 PM Always courteous, knowledgeable and professional. I’ve been taking my Lexus for service for the last 12 years always a good experience

October 10, 2024

I always get the best service there and I trust my service technician. He always provide me with the proper recommendations and he is very truthful on the impact it has on my car. More

by O.N 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dalen
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Oct 13, 2024 -

Lexus of Albuquerque responded

Hi, thank you for taking the time to leave a review for us at Lexus of Albuquerque. We're happy we could meet your expectations! We hope to see you soon!

October 06, 2024

Friendly, honest, helpful agents. Everyone i worked with were helpful, especial Juan. The young man Jade (not sure of.name)Salazar was especially polite and so helpful also. More

by lolitaspit
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan ( don't know last name)
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Oct 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Jessica provided great customer support and my Lexus was serviced quickly. I also really like the video of the inspection I received. More

by wjpalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Keck
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Oct 12, 2024 -

Lexus of Albuquerque responded

Hi, we're happy you found Jessica to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

October 05, 2024

Jaime was my service tech. He was professional, courteous and kept me updated throughout the process. I was extremely happy with my service experience. More

by anaranjo32260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Oct 12, 2024 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

I love the service department. Daniel does a marvelous job. I am on my fourth Lexus, and I don’t think I will ever change dealerships. More

by Joannabrowne26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Wright Zimmerly, Daniel Perez
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Oct 12, 2024 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Service you can trust , literally ! The video sent with the estamate is priceless . The staff at the service is outstanding . Daniel Perez has this department dialed in . It a pleasure More

by Vicandmac1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loaner car person and cashier are A+, Daniel Perez
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Oct 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 04, 2024

Thank you for the excellent service and for being so helpful with the entire process. More

by Kjcandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Oct 12, 2024 -

Lexus of Albuquerque responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2024

Efficient, and great staff, the ES 350 is beautiful and very fun to drive. I love the power of the V6 gas engine. More

by pound.aerator_00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, is very knowledgeable, set up the garage door openers and gave good instructions on the ES 300 , Chuck Cunningham
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Oct 26, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 03, 2024

They work very hard to make me, the customer, pleased. Thank you so very much More

by Sdstahle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda, Kevin Saiz
Report | Print
Oct 06, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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