Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,138 Reviews
Call Dealership (800) 748-1951
View Awards

4821 Pan American Freeway

Albuquerque, NM

87109

Directions

By Type

Showing 1,138 reviews

June 18, 2024

The service department at the Albuquerque dealership is exceptional. I have worked with Daniel Perez for over 12 years. He is very thorough and goes over the services provided on each service. It is alway More

by msvgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 20, 2024 -

Lexus of Albuquerque responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

June 17, 2024

Team was Helpful and Communicative through text. Full repair took 3 weeks but they provided me a loaner car. More

by Cydsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2024

They have beautiful vehicles and awesome service and they’re fast! They’ve never dissipated us! More

by Ibwarth20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 17, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 16, 2024

Quick, efficient and courteous. Juan Chavez is a great salesman and is always very helpful. More

by lorettacrespin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Jun 17, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

My salesman Chris was awesome! !! Lobe my new lexus thank you i will be back More

by Karen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Jun 16, 2024 -

Lexus of Albuquerque responded

Hello Karen, we're happy you found Chris to be so supportive during your experience here at Lexus of Albuquerque. We look forward to your next visit! Take care!

June 15, 2024

Brian was very helpful and thorough to make sure I got the right service today. More

by Coug13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 16, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy Brian could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Mike Torres was great to work with-no surprises and very knowledgeable of the vehicle. Jacob Marez did a great job familiarizing us with the new vehicle. More

by Bwroblewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Mike Torres
Report | Print
Jun 15, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

June 14, 2024

The service team was friendly and efficient. I appreciate the car wash gift card and uber coordination. More

by kjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jun 15, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Easy to schedule appts and the service is great. Love doing business with Juan Chavez More

by Sprezzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jordan
Report | Print
Jun 15, 2024 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Lexus of Albuquerque! Feel free to reach out to us if you need anything. Have a wonderful day.

June 14, 2024

I appreciate the over and above service that was given while my car was being serviced. More

by rmdinallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 15, 2024 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

1
...
46
47
48
...
114