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Lexus of Albuquerque

Albuquerque, NM

4.8
1,499 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,499 reviews

January 30, 2026

Great service and beautiful sitting area, nice and clean. Juan my service rep was so nice and courteous.. More

by Vigil.josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 01, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

January 29, 2026

Jaime kept me informed and updated! Provided great service, got me a much needed loaner and was kind and understanding. More

by m.condello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 01, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

January 28, 2026

Fast and reliable. All my questions were answered and I did not feel taken advantage of. More

by jimmygalvan1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jan 30, 2026 -

Lexus of Albuquerque responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2026

All employees are knowledgeable and professional. Communication is also excellent. Everyone is so very nice. More

by Cvaisa14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jan 30, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

January 28, 2026

I recently bought my third Lexus vehicle from Lexus of Albuquerque. I wouldn’t buy any other brand and Lexus of Albuquerque facilitates the purchasing process with ease. They don’t utilize “hard sell” tac More

by Nln53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chavez, Five Stars, Daniel Perez
Jan 28, 2026 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to David here at Lexus of Albuquerque! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2026

Excellent car shopping experience! Everyone was friendly! Sales and Finance folks were great to work with! More

by Kascoli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ben-Attar
Jan 28, 2026 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 27, 2026

“Excellent service at Lexus for my oil change! Everyone was welcoming and helpful from the moment I arrived. I really appreciated the transparency and professionalism. Great experience overall!” More

by Andrea C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Jan 28, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 25, 2026

Best management, sales, and service department I’ve been to! I wish the American Toyota was this good but I avoid that place! Lexus is a comfortable and inviting environment as they make you comfortable w More

by NewMexicoCruisin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mont Porter and Evan in service, Chris Montoya
Jan 27, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2026

Process of scheduling service and getting it done was very smooth. Car was ready on time and shuttle through Uber worked well. More

by laura.fashing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jan 27, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 25, 2026

Very friendly and professional staff. Excellent service also. I will definitely be returning to this dealership. More

by maradiaga2436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete ?, Daniel Perez
Jan 27, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

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