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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,366 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,366 reviews

September 29, 2025

Always spectacular service from them. I always have my work done with them. Very professional. More

by Skstjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Oct 01, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 28, 2025

They did a great job with my car. Everyone was helpful and friendly. Laurie was helpful and great to work with. More

by stephgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Martinez
Report | Print
Oct 01, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2025

The dealership went above and beyond to accommodate me when my Lexus was called in for repairs. More

by charmu0849
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Martinez , Kassandra Muldez, Wright Zimmerly, Gary Gabaldon, Rob Jordan, Daniel Perez
Report | Print
Sep 27, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your glowing review! We are always happy to go above and beyond for our valued customers, and we're glad we could provide exceptional service for your Lexus repairs. We appreciate your business!

September 25, 2025

It was nice to be welcomed with a smile. Help was extremely warm. The service representative spoke with confidence, and explained exactly what I needed to hear. I felt a genuine and honest a More

by bogerd72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun
Report | Print
Sep 25, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

Excellent new facility. Very customer oriented. Good sales staff. Used cars could use better oversight for owner manuals. More

by Samosample
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank, Kevin
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Sep 25, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2025

As always, the service team at Lexus of Albuquerque did a fantastic job with the service I needed. More

by v.rios622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Sep 23, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 22, 2025

Quick professional honest helpful. Having a loaner available was extremely helpful. Laurie in service was great More

by schlissel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie
Report | Print
Sep 23, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 22, 2025

Good people. Service crew excellent. Sales force laid back. Have worked with them for over 20 years. More

by Arratom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Sep 23, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 20, 2025

My experience with Lexus of Albuquerque has been amazing. They listen and ensure you are happy with the service you receive. Evan was the best advisor I’ve felt with and made the experience seamless. Thanks More

by sotelo.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Sep 21, 2025 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2025

Everyone is very friendly and accommodating at this location. From the sales team, to finance, to service! Thank you More

by Bekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Sep 22, 2025 -

Lexus of Albuquerque responded

Hi Bekah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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