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Lexus of Albuquerque

Albuquerque, NM

4.8
1,136 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,136 reviews

April 09, 2025

Just purchased a RX350, Kassandra was the best! Made the experience really easy and pleasurable! More

by kambickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Apr 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 08, 2025

Service is always excellent. Juan is very helpful and knowledgeable. We like doing business there More

by Chaco.customhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service dept
Apr 10, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Wonderful service, and my service advisor Danny Perez is the absolute best, he is always completely transparent. More

by Britony47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 10, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

Second to none, Customer Service! Quality of workmanship far exceeds expectations. Cleanliness of dealership is very welcoming. More

by cdcdaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 10, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Mike Torres was easy to work with & even picked us up from the airport. He was not pushy & was honest with us. Mike was a pleasure to do business with. More

by Waldo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Apr 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found Mike to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

Robert Estrada is always very helpful and very competent with solving problems and explaining repairs needed for my car More

by Ebryniarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Apr 08, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2025

Service rep was excellent. It issues time consuming & frustrating to solve.Resolved after an hour and a half. More

by Rdozierotten
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 09, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

The dealership is attractive. The general manager is welcoming. The salesperson, Sonia Torcioni, made it very pleasant to buy a car. She is attentive to all details. More

by anitalv20001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Front desk attendant , Wright Zimmerly, Daniel Perez
Apr 07, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

Lexus of Albuquerque has, for the last 7 years anyway, provided Great service, has very friendly and helpful people and is a beautiful dealership! I always recommend my friends to use this dealership! More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, Daniel Perez
Apr 08, 2025 -

Lexus of Albuquerque responded

Hello, it's experiences like yours that really keep us motivated! Thanks for the recommendation, and have an amazing day!

April 04, 2025

Always enjoy taking my car in for service. I’ve had some great advisors over the last few years. Recently am assigned to Daniel, don’t remember his last name. But he was great to work with, an More

by JONESIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Chris Montoya
Apr 08, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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