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Lexus of Albuquerque

Albuquerque, NM

4.9
1,691 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,691 reviews

September 19, 2026

Juan Chavez is a great service manager. Customer support in the refreshment area was fantastic. More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan chavez
Sep 20, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you have any further questions, please don't hesitate to reach out!

September 18, 2026

The service was excellent, efficient and professional. Service rep. Kept me informed of the status of the work being done on my vehicle. More

by alireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez, Service Department
Sep 22, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Everyone was very helpful especially the sales man, David Chavez. Jacob was also very helpful. More

by Mikee
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Chavez
Sep 18, 2026 -

Lexus of Albuquerque responded

Hello Mikee, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Daniel was a very good advisor and patient would love to have them again as an advisor next time Diane Pillado More

by dbalestrinpillado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
Sep 18, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Great hospitality and service. The staff is so friendly and makes it known they are willing to help. More

by Fjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Sep 18, 2026 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 12, 2026

Good salesman with no pressure. Dealer got car we wanted in a short amount of time. Quality product. More

by Tigers715
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
Sep 14, 2026 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2026

The SERVICE team at Lexus Of Albuquerque is amazing. I enjoy being taken care of every time. I take my car there for service. Branden does a great job with his communication throughout the entire time, More

by Francisco Aceves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Sep 14, 2026 -

Lexus of Albuquerque responded

Hi Francisco, we're happy you found Branden to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2026

I was very pleased with the work that was done on my vehicle They were polite, knowledgeable, and on time. More

by bustosbr50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 14, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2026

We have had an outstanding service with our car service and the customer service from Juan Chavez More

by Ortizra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 11, 2026 -

Lexus of Albuquerque responded

Ortizra, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2026

Juan Chavez is my service advisor and it's nice not to worry. Juan always insures that I am fully informed and getting my car serviced with Lexus of Albuquerque is not something I dread but something I al More

by ajhidalgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 12, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you have any further questions, please give us a call. We're always happy to help!

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