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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,213 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,213 reviews

June 21, 2024

Great job. My service was done quickly and my service advisor, Daniel, kept me informed. He is a pleasure to work with. More

by Ksmyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 22, 2024 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 21, 2024

Great service in a timely manner as usual. Take in vehicle , drop off and ready in around an hour! More

by blastman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 24, 2024 -

Lexus of Albuquerque responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 19, 2024

Had a nail in my tire! Fast and speedy service! Thank you for providing an Uber ride so I could continue my work day! More

by Sunshine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain (unsure of last name)
Report | Print
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

Great salesperson. Chris Montoya has been great each time I have leased a car from him. I enjoy dealing with him. More

by Jencas22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about Chris. Feel free to reach out to us if you need anything. Have a wonderful day.

June 18, 2024

The service department at the Albuquerque dealership is exceptional. I have worked with Daniel Perez for over 12 years. He is very thorough and goes over the services provided on each service. It is alway More

by msvgutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 20, 2024 -

Lexus of Albuquerque responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

June 18, 2024

Overall a good experience. Only complaint is that on our purchase of a new Lexus they neglected to fill the fuel tank up. More

by cplynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony and Kevin
Report | Print
Jun 20, 2024 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2024

Team was Helpful and Communicative through text. Full repair took 3 weeks but they provided me a loaner car. More

by Cydsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 19, 2024 -

Lexus of Albuquerque responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2024

Quick, efficient and courteous. Juan Chavez is a great salesman and is always very helpful. More

by lorettacrespin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Report | Print
Jun 17, 2024 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

They have beautiful vehicles and awesome service and they’re fast! They’ve never dissipated us! More

by Ibwarth20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jun 17, 2024 -

Lexus of Albuquerque responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 15, 2024

My salesman Chris was awesome! !! Lobe my new lexus thank you i will be back More

by Karen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
Report | Print
Jun 16, 2024 -

Lexus of Albuquerque responded

Hello Karen, we're happy you found Chris to be so supportive during your experience here at Lexus of Albuquerque. We look forward to your next visit! Take care!

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