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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,214 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,214 reviews

May 09, 2024

Great service with great people! !! They were friendly, fast and willing to work with me on some extras I requested. More

by mxchance3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 11, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

Service department was excellent and very helpful. Car was completed when told that it would be More

by Kenh1851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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May 10, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Very helpful, courteous, great attention to requests, explained in detail the service to be provided and performed the work within expected timeframe. Great job! More

by Granjann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (the new guy)
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May 08, 2024 -

Lexus of Albuquerque responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Everyone was very pleasant and the transaction was very easy. Love my new Lexus RX More

by Jenstarsilkys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Montoya
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May 07, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

Brian was confident, professional and extremely kind. Everyone I dealt with kind and helpful. Thanks More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 03, 2024 -

Lexus of Albuquerque responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Brian. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 01, 2024

My second purchase from this location and it was the fastest process! Frank is an amazing salesman, I highly recommend him! Super patient and the sweetest! Not to mention the big red bow placed on t More

by Frisonkayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
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May 04, 2024 -

Lexus of Albuquerque responded

It's fantastic to hear about your second purchase experience at our location! We're thrilled that the process was fast and efficient for you. Frank is delighted to hear your kind words and recommendation. We're glad that he was super patient and sweet throughout the process. The big red bow is always a special touch to make your experience even more memorable! Enjoy your new vehicle!

April 30, 2024

Daniel Perez, Service Advisor, is an outstanding representative for Lexus of Albq. He is fair, honest and the reason we have always tried to purchase from this dealer. Daniel understands customer ne More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
May 03, 2024 -

Lexus of Albuquerque responded

Daniel Perez is a fantastic representative! It's great to hear that he's fair, and honest, and has been a key reason for your loyalty to the dealership. It's wonderful when service advisors like Daniel understand customer needs so well.

April 29, 2024

Service today was fast and efficient. Staff is always friendly and accommodating. Big thanks to Matt for getting my car in and out quickly! More

by Chantal Galloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Joseph
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May 02, 2024 -

Lexus of Albuquerque responded

We're thrilled to hear that your service experience with us was fast and efficient! Our team takes pride in being friendly and accommodating, and we're glad Matt could get your car in and out quickly. Thank you for choosing us!

April 28, 2024

Great customer service, thorough, and they do what they say they're going to do. Daniel is great.... More

by yogreen2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Apr 30, 2024 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Daniel provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 28, 2024

Everyone at the dealership was very pleasant to deal with Roberts. A good guy fair price on the oil change is a great deal. Good experience. More

by Kawayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
May 02, 2024 -

Lexus of Albuquerque responded

It's great to hear that you had a positive experience with Robert and our dealership! Thank you for choosing us.

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