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Lexus of Albuquerque

Albuquerque, NM

4.8
1,304 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,304 reviews

July 24, 2025

We have always had a very favorable experience at this dealership. Jaime Barunda is our service consultant and he does a terrific job. He takes care of us. More

by Ralph W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Barunda
Jul 25, 2025 -

Lexus of Albuquerque responded

Hello Ralph, we're happy you found Jaime to be so supportive during your experience here at Lexus of Albuquerque. Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2025

I have had great service and experience with this Lexus dealership. Bringing my husband’s Camary in too. More

by LISSA_717
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jordan
Jul 25, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 24, 2025

Met promptly by the service agent who explained in detail what service support he recommended. Car was returned within the promised time and all work appears to have been completed. Waiting area provided was More

by Lgutheinz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jordan passed a few years ago. Please don’t make this mistake. , Daniel Perez
Jul 28, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 23, 2025

Branden was quick and courteous with scheduling my service on short notice. I’m a big fan of the complementary loaner cars. More

by slobs.21fronts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
Jul 24, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

July 23, 2025

The service was great! The loaner also very nice vehicle, no waiting time, my car got done shortly after I dropped it off. More

by chanphan81
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie
Jul 25, 2025 -

Lexus of Albuquerque responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

July 22, 2025

My service advisor is always helpful & thorough with regard to providing rides & evaluating the necessary service needed by my car. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 24, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2025

Mike did a great job as our salesman! We never felt pressured or uncomfortable. He was understanding of our needs and willing to work with our requirements. Mike made our Lexus buying ex More

by Livetohuntnm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torres
Jul 22, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2025

The service department always does an amazing job. I have worked with both Danny and Jamie and both were extremely professional and have kept my car safe and gave me info I could understand. Thank you More

by cyncor33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 21, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

Everyone has been greatly helpful, very customer oriented and friendly - from sales to service to parts. They have gone out of their way to accommodate us. More

by Ehd00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia and Brandon have been super
Jul 21, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

Great job , service done faster than predicted. Customer service was great & employees checked in several times with me. More

by Efvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jul 21, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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