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Lexus of Albuquerque

Albuquerque, NM

4.8
1,473 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,473 reviews

January 07, 2026

Jaime did an excellent job as advisor. We appreciated the quality and efficiency of service. More

by Edward Chevallier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jan 09, 2026 -

Lexus of Albuquerque responded

Hi Edward, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lexus of Albuquerque!

January 06, 2026

Quick, efficient, quality, and amazing service is what you'll experience at Lexus of Albuquerque. More

by jefferysavedraLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Evan.
Jan 09, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 06, 2026

They provide great service and are very helpful. Everyone is really nice and very attentive More

by brontosbabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jan 08, 2026 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2026

My daughter was essentially stranded near Tucumcari in the middle of her kind offer to drive our Lexus to us from Iowa, having flown, waiting to spend the winter in Mesa. Thanks to your availability on More

by richardlensing3457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Rob Jordan, Daniel Perez
Jan 07, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 05, 2026

My wife and I are so grateful for your Sales Person, Frank Valencia. We bought our first Lexus from him 3 years ago and of course I wanted to only work with Frank for our next Lexus. He is so kind, cons More

by rachmiel18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia, Timea Nadas
Jan 07, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

January 03, 2026

Beautiful newly constructed dealership and well maintained . Washrooms are modern and impeccable. Good coffee too More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin..service director was very accommodating and Juan was great
Jan 05, 2026 -

Lexus of Albuquerque responded

Peter, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

Very attentive and very helpful, Took care of my car in a timely manner and also washed it for me. More

by romeroc51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Cunningham, Paul Otero
Jan 04, 2026 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 02, 2026

Professional Corteous Respectful Friendly Clean Facility Knowledgeable I was 20 min early I'm always early to appointments They took me in right away However , Call Center gave me wrong information They ho More

by Dvigil87121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beautiful Lady in black striped slacks, Daniel Perez
Jan 08, 2026 -

Lexus of Albuquerque responded

Thank you for taking the time to leave a review! We apologize for any misinformation from our call center, but we're glad to hear you had a positive experience at our clean and friendly deal. We appreciate your business and hope to see you again soon! We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to us. Lexus of Albuquerque - 575-489-2350

December 31, 2025

Mike Torres is a great salesman and has sold us a few vehicles. He always takes care of us and truly has our best interest at heart. Go to Lexus for Mike T. More

by mfasano2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Torres
Jan 01, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Just a few weeks ago, I took my beautiful Lexus vehicle in to be serviced and was immediately met by my Service Representative, Jamie. He was the epitome of professionalism, and his customer service acume More

by Tinymac2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 30, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

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