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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,147 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,147 reviews

February 02, 2024

Great service. I was able to schedule service quickly. Professional and experienced Completion of service was timely More

by Je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Feb 04, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 01, 2024

While you are under construction, you’ve still managed to handle things perfectly, as you always have More

by Skdanto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATT, Rob Jordan
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February 01, 2024

Good customer service. I’m happy with my new/used vehicle. I’ll recommend to friends More

by vida_ann10
Recommend Dealer
Yes
Employees Worked With
Mike Torres
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Feb 02, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

The employees at Lexus of Albuquerque are very professional. Easy going considerate and very caring! More

by parchuleta333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Feb 02, 2024 -

Lexus of Albuquerque responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 31, 2024

They always provide fast friendly service. They always take real good care of my vehicle. More

by Lucerosimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Feb 01, 2024 -

Lexus of Albuquerque responded

We appreciate your feedback! It's great to hear that you consistently receive fast, friendly service and that your vehicle is well taken care of. Thank you for choosing us!

January 30, 2024

Professional, courteous. Offered options while my car was being serviced. Choice of loaner, Uber or food truck lunch. This was greatly appreciated as I drive 2 hours for ser More

by aschanefelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Feb 01, 2024 -

Lexus of Albuquerque responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 29, 2024

Andrew took care of me in a minimal period of time. All the staff at the dealership are top notch. Programming of a new key fob took only about 30 minutes. More

by Scottgeo50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
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Jan 31, 2024 -

Lexus of Albuquerque responded

Great to hear that Andrew and the staff at the dealership provided top-notch service! It's always good when things can be taken care of efficiently, and it sounds like the programming of your new key fob was a quick and smooth process. Safe driving!

January 29, 2024

My Service rep, Jaime, communicates well; service is always done on time. A+ to all! More

by Lauratilson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda, Andrew
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Jan 31, 2024 -

Lexus of Albuquerque responded

It's great to hear that Jaime, your service rep, communicates well and ensures that the service is done on time. We appreciate your positive feedback! Thank you for choosing our service, and we look forward to assisting you in the future!

January 29, 2024

Daniel is a great service advisor. He always takes good care of us. He is always in touch. More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 30, 2024 -

Lexus of Albuquerque responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 26, 2024

Robert is a great service writer he listens to your concerns and gets the job right. More

by waynehertel2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Jan 30, 2024 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Robert provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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