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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,170 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,170 reviews

January 12, 2024

Great service, very friendly and good communication. Excellent directions and communication about the construction in progress. More

by brmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
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Jan 13, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 12, 2024

The salesman Frank Valencia was outstanding! Knowledgeable, honest, and not aggressive at all. Everyone we dealt with was really friendly. A great experience overall. I would definitely buy my n More

by Mike E
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Valencia
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Jan 16, 2024 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled that Frank provided you with an outstanding sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 07, 2024

Easy,fast,great costumer service, Jaime borunda the best costumer advisor , thank to Lexus of abq for taking care of my car More

by Antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
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Jan 09, 2024 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Jaime provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Excellent service writer top notch service from beginning to end work always guaranteed and o More

by mrmartin8038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
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Jan 09, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Always treated well at this dealership. I've been going there since 2007 and have appreciated the personal and friendly service I receive from my long-time service rep, Daniel Perez. And More

by LesleyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
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Jan 09, 2024 -

Lexus of Albuquerque responded

It's impressive that you've been a loyal customer at Lexus of Albuquerque since 2007! Having a long-time service representative like Daniel who consistently provides personal and friendly service makes a significant difference in your overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Super friendly and always going the extra mile to take care of you. I only take my care to lexus of albuquerque More

by TZuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Borunda
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Jan 05, 2024 -

Lexus of Albuquerque responded

Loyalty to Lexus of Albuquerque speaks volumes! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 03, 2024

Always welcome and treated like I mattered when taking car for service will return when ever I need something. More

by Chomper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Jan 05, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 31, 2023

The service, efficiency and kindness was exemplary. The facility was difficult to maneuver with all the construction. We didn't realize the entire building was under construction and everyone was rel More

by salboyelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service advisor , Kassandra Muldez, Daniel Perez
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Jan 04, 2024 -

Lexus of Albuquerque responded

It's great to hear that despite the challenges with the construction, the service, efficiency, and kindness stood out. We understand the disappointment in not being able to explore the showroom and new models, especially after coming from Santa Fe. Sometimes construction can disrupt plans, but we hope the overall experience was positive enough to compensate for the inconvenience.

December 30, 2023

My second service visit to this dealership. I’ve never received a status report on the progress of the service being provided. The work always took longer than the service agent reported at c More

by lcsuzuki6569
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
December 30, 2023

Great service as one would expect at a Lexus Service Center. Can't wait to see the new Albuquerque Lexus! More

by Elida
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Report | Print
Jan 03, 2024 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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