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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,137 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,137 reviews

December 04, 2023

With construction at dealership, extra efforts are made to provide service. Friendliness and courtesy are always key. More

by hbpadilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime B
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Dec 06, 2023 -

Lexus of Albuquerque responded

It's wonderful to know that despite the construction at Lexus of Albuquerque, we're going above and beyond to ensure top-notch service. Friendliness and courtesy can truly make a difference in any situation, especially when it comes to customer service. Thank you for your business!

December 04, 2023

Always willing to help the customer with any problems. Will present me with what needs to be done, how much time would be involved and how much it would cost. More

by Nainaihsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Robert Estrada
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Dec 06, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Staff is very courteous and professional. They always do their best to provide excellent service. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Dec 06, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Jaime does everything possible to keep his customer satisfied he's such a caring service provider More

by Kieselpb@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 06, 2023 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Jaime provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Best car buying experience ever. From sales to finance Great people to work with. Everything was easy with pressure More

by dochsl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Paquet
Report | Print
Dec 06, 2023 -

Lexus of Albuquerque responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Even under construction, the service department is working really hard to make my visit convenient and pleasant. Thank you. More

by VPineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 02, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a convenient and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 29, 2023

Lexus service was great. They offer uber rides while service is being completed and complimentary drinks and snacks. More

by siennaragon2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Dec 01, 2023 -

Lexus of Albuquerque responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Andrew Padilla provided great customer service to me today. I am always pleased when I bring my car to be service! More

by tracy_thomas8423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Report | Print
Nov 30, 2023 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Andrew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Efficient and timely in servicing my car. Friendly staff especially dealing with major construction at the dealership. More

by Tppino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Nov 30, 2023 -

Lexus of Albuquerque responded

Dealing with major construction can be quite a challenge, but it's great to hear that Lexus of Albuquerque managed to maintain efficiency and a friendly atmosphere despite the circumstances. Thank you for your business!

November 24, 2023

Our service adviser Dan Perez has always done an excellent job each and every time we dropped off our Lexus for preventative maintenance and/or necessary repairs. Dan has taken good care of us for t More

by John & Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Nov 30, 2023 -

Lexus of Albuquerque responded

It's fantastic to hear that you had a great experience and that Dan provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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