Lexus of Albuquerque

Everyone was very pleasant and they all worked hard to get the car that I wanted. get the car that I wanted. More

Always pleased with the service provided by Danny Perez and the personnel from greeting to final goodbye Work performed as per what I was told was necessary and the personnel from greeting to final goodbye Work performed as per what I was told was necessary More

Lexus of Albuquerque is awesome! Their staff is friendly, professional and knowledgeable. I highly recommend them. I love my Lexus. Their staff is friendly, professional and knowledgeable. I highly recommend them. I love my Lexus. More

They are very responsive and friendly. I am very happy with the service I receive. I am very happy with the service I receive. More

Great costumer service the guy Andrew who helped me out kept me updated an got me in an out kept me updated an got me in an out More

Great service, organized and professional! Everyone is always willing to help and makes the customer his or her top priority! Thanks Everyone is always willing to help and makes the customer his or her top priority! Thanks More

The communication and information about the service issues of our automobile and cost to remedy the issues was extremely unprofessionly relayed to us. Outling the issues, costs, and what is included issues of our automobile and cost to remedy the issues was extremely unprofessionly relayed to us. Outling the issues, costs, and what is included in the service options would go a long way to instill confidence and trust in the dealership. More

Making my appointment was super easy and at the time that workes best for me. The service was great!! and my vehicle was done in a very reasonable time that workes best for me. The service was great!! and my vehicle was done in a very reasonable time More

I’m giving a four star rating strictly based on the service technician. Matt was very sweet and helpful. I’m super disappointed with the actual mechanics who worked on my vehicle. They did a great job service technician. Matt was very sweet and helpful. I’m super disappointed with the actual mechanics who worked on my vehicle. They did a great job but part of the reason I made such an early appointment was so I could get my car back early. Instead, I received a review of the issue and what needed to be fixed by 8:20 am, and after having reached out to my service representative at 1:00 pm, was told the mechanics had been working on other vehicles and hadn’t fixed mine yet. I was one of the first to have dropped my car off and it wasn’t ready until nearly 3:00pm. This happens every time I take my car for service at Lexus of Albuquerque. It’s very frustrating. Makes me feel like other customers are more important than I am. More

Helpful guides around new building construction. Useful information for service decisions. Pleasant staff in office and the service coordinator, Matt Dalen. Useful information for service decisions. Pleasant staff in office and the service coordinator, Matt Dalen. More