Lexus of Albuquerque

Best oil change service wise ever. Robert was super awsome.screw 15 word minimum why? Robert was super awsome.screw 15 word minimum why? More

Excellent for Pete and service department. Robert was OK; not very detail oriented because I had to “beg” for answers and information regarding my service, cost breakdown, and new Michelin tir Robert was OK; not very detail oriented because I had to “beg” for answers and information regarding my service, cost breakdown, and new Michelin tires facts’ paperwork. Less than satisfied with this aspect of my experience. Finally, the dealership gentleman who gave me a quote for the price he would pay for my car seriously low-balled me and ultimately insulted my intelligence and feelings by doing so; clearly, as Lexus’ agent, he expected me to “give” him my car. Again, not all impressed. Chuck was a good salesman and most helpful, but no sale after quote for my car was given. More

Juan and Daniel are my service guys and ALWAYS so super helpful. Everyone is genuinely friendly there. helpful. Everyone is genuinely friendly there. More

They lack transparency and communication. Tony is the absolute worst. I was depending on him to keep his word but he clearly doesn’t care about the customer, only the sale. Tony is the absolute worst. I was depending on him to keep his word but he clearly doesn’t care about the customer, only the sale. More

I have not had any negative experiences with Lexus of Albuquerque. I’ve had my Lexus for about two months and have put enough miles on it already that I have been in twice to the service department. Dani Albuquerque. I’ve had my Lexus for about two months and have put enough miles on it already that I have been in twice to the service department. Daniel P. has been phenomenal to work with! More

Very satisfied with the service that I received. They were timely and courteous in servicing of my vehicle. They were timely and courteous in servicing of my vehicle. More

Expedious and friendly customer service! Juan was very helpful and did extra to provide us help with our navigation system. Thank you Juan was very helpful and did extra to provide us help with our navigation system. Thank you More

Quick and professional services,price was reasonable. highly recommend Lexus of Albuquerque of new Mexico highly recommend Lexus of Albuquerque of new Mexico More

Juan is excellent. He takes great care in explaining what services my car needs. He is respectful, polite and very knowledgeable. He takes great care in explaining what services my car needs. He is respectful, polite and very knowledgeable. More

Service agent initially mentioned that they would have a part within a few months. I called back after 4 months and a different service advisor said that the part (trim) was not necessary to remediate the i part within a few months. I called back after 4 months and a different service advisor said that the part (trim) was not necessary to remediate the issue; rather they changed the clips holding the trim. The previous service advisor never contacted me about this change. I had to wait and reach out myself to find out that there was a different method to resolve the issue. Incredibly disappointed in Lexus of ABQ servicing. More