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Lexus of Albuquerque

Albuquerque, NM

4.8
1,366 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,366 reviews

September 05, 2025

Service has always been good. Service is easy to set up appointments and drop off car. More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Sep 07, 2025 -

Lexus of Albuquerque responded

Hi Cassandra, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 05, 2025

Love the friendly, knowledgeable and helpful staff. Jaime is the absolute best and is always sure to take care of my vehicle and I. Thank you! More

by monique.j.parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Sep 07, 2025 -

Lexus of Albuquerque responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

I’m very happy with the excellent customer service we received. They are very professional, fast and reliable. More

by anniagonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ben-Attar
Sep 07, 2025 -

Lexus of Albuquerque responded

Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2025

Juan Chavez was an excellent communicator and was able to set the right expectation from the beginning. Man of his words on pricing. A true asset to the dealership. The leveling of Headlights to Lexus standa More

by Prabhakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Sep 02, 2025 -

Lexus of Albuquerque responded

Hi Prabhakar, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

August 30, 2025

Lexus of Albuquerque is the best. The service staff customer service is amazing. The building is always clean and up to par. More

by TZuni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 03, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you have any further questions, please don't hesitate to reach out!

August 30, 2025

Amazing service! Very kind employees! I was very pleased with services from Lexus of Albuquerque. More

by Joanna Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 03, 2025 -

Lexus of Albuquerque responded

Hi Joanna, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 29, 2025

The service I had done today was done quickly and I was informed when it was completed. It was completed on time. More

by swragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 01, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2025

I always choose to bring my Lexus back to Lexus of Albuquerque for service. The service is great all around. Thank you. More

by tduran125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 31, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! We look forward to your next visit! Take care!

August 28, 2025

We purchased a new set of tires. Our Lexus Dealer offered a good assortment to choose from. Daniel in the Service Department was fantastic. He was extremely helpful and courteous. A More

by Mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Sep 01, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

August 28, 2025

Daniel Perez was awesome. Did a great job with my car. Got it done quickly and had us on the road in no time. He was a real blessing. Can’t say enough positive stuff about him More

by Sg5734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 28, 2025 -

Sg5734 responded

Took great care with my car. Went the extra mile and I will forever be grateful!

Sep 01, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope you have a great day!

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