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Lexus of Albuquerque

Albuquerque, NM

4.8
1,529 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,529 reviews

February 04, 2026

Good customer service, friendly staff. Always well taken care of. Easy to schedule service and nice waiting area More

by nscribner07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Lueras
Feb 06, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2026

My service advisor was really helpful and considerate. I appreciate the coupons thats were also sent out :) More

by abbygail1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Feb 05, 2026 -

Lexus of Albuquerque responded

Hello, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2026

I’ve relied on Lexus Of Albuquerque to service my vehicle and have never been let down. From setting up the appointment to obtaining a loaner to picking up my car, it’s been a very good experience. More

by Therese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Feb 05, 2026 -

Lexus of Albuquerque responded

Hello Therese, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2026

First class outfit, excellent staff, detail oriented honest and easy to work with. It was a very pleasant experience. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Montanez
Feb 05, 2026 -

Lexus of Albuquerque responded

Hello Jim, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 01, 2026

Clear communication, easy process, listened and answered all my questions. Highly recommend both sales and service. More

by Bond13mac
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Montez was great!
Feb 05, 2026 -

Lexus of Albuquerque responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2026

My service rep is Robert Estrada and he always takes exceptional care of me. He’s the reason my car has lasted me at least 10 years now and it’s still in pretty good shape because of all his recommendat More

by Betty Feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, five stars
Feb 04, 2026 -

Lexus of Albuquerque responded

Hello Betty, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2026

Even with an older model Lexus, the service staff always takes amazing care of me More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Jaime
Feb 04, 2026 -

Lexus of Albuquerque responded

Hello Jessica, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2026

Daniel Perez is an excellent service rep and went beyond the call of duty calling me on a Saturday night to schedule my appointment. He was pleasant and helpful answering my questions and coordinating the More

by Ann Hammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Medina, Wright Zimmerly, Daniel Perez
Feb 01, 2026 -

Lexus of Albuquerque responded

Ann, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

Comfortable waiting areas. Attentive staff. The only complaint is the restroom could be cleaner. Great service overall. More

by stria.glass6q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
January 30, 2026

Great service and beautiful sitting area, nice and clean. Juan my service rep was so nice and courteous.. More

by Vigil.josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 01, 2026 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Thank you, and have a fantastic day!

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