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Lexus of Albuquerque

Albuquerque, NM

4.9
1,691 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,691 reviews

August 28, 2026

We worked with Mike Torres, and he went above and beyond! Great sales experience, and he was very patient and knowledgeable. More

by rachelmillerabq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Sep 04, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2026

Consistently helpful in servicing my 2014 Lexus RX 350. Branden Johnson took good care of me. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden Johnson
Aug 30, 2026 -

Lexus of Albuquerque responded

Hello John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2026

Lexus service is always excellent. Adrian was professional and efficient. The waiting area is very comfortable and they have a great coffee machine! I was in for a routine service, and More

by Lahnm6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 30, 2026 -

Lexus of Albuquerque responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2026

Lexus of ABQ has been diligent and timely in all dealings with me. I have owned my car for ten years and its my second Lexus from this dealership. More

by suefrahmarneal2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Aug 25, 2026 -

Lexus of Albuquerque responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

August 22, 2026

We were driving cross-country and needed an immediate brake replacement for us to be able to continue our trip. The dealership was able to get us in the next morning. Excellent service by Adrian Gonzales More

by Cejmetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian and Dominic
Aug 22, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2026

My salesman, Luis Montanez was outstanding. He was always available to answer questions, responsive to phone calls and very pleasant to deal with. He made me feel like my feedback was importa More

by brucehinrichs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Montanez
Aug 22, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2026

I would rate my experience very highly. The customer service I got was excellent. The service manager was so nice and friendly he went above and beyond. He helped me find out how to More

by sonyac30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 22, 2026 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2026

Everyone was very friendly, nice, and professional. The building was clean and nice to wait in. More

by From Texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 16, 2026 -

Lexus of Albuquerque responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2026

Juan was polite and friendly I wish they could have fix the cover underneath that came lose it just need to be screwed back in but they dint they just left it the way it is. More

by reyespiritu33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 15, 2026 -

Lexus of Albuquerque responded

Thank you for your feedback and for recognizing Juan’s polite and friendly service. We’re sorry the loose cover underneath your vehicle was not secured during your visit and understand your disappointment. Your comments will be shared with our team to improve attention to detail. We hope to provide a more complete experience next time. Lexus of Albuquerque 575-489-2350

August 12, 2026

My experience was amazing, my salesman. Zach was very knowledgeable and listen to everything. I was looking for and helped me find my dream car. More

by dcastanon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bohlman
Aug 13, 2026 -

Lexus of Albuquerque responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

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