Lexus of Albuquerque
Albuquerque, NM
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Amazing customer service. On time maintenance wait time given. Was able to book appointment in an expedient manner and in line with my availability. Despite being under con On time maintenance wait time given. Was able to book appointment in an expedient manner and in line with my availability. Despite being under construction, adequate waiting area. More
I appreciate the kindness of everyone I interacted with. They got me into a loaner vehicle and that was wonderful since I didn’t have to wait at the dealership. Service was excellent. They got me into a loaner vehicle and that was wonderful since I didn’t have to wait at the dealership. Service was excellent. More
This dealership is currently under construction so it was a little crowded getting my vehicle into their parking lot but all the employees were very courteous and efficient. a little crowded getting my vehicle into their parking lot but all the employees were very courteous and efficient. More
Dissapointed that when I showed up, they could not find my appointment, along with the comments I had made when scheduling it online. But when I went to pay, the invoice had all my comments, as I had enter my appointment, along with the comments I had made when scheduling it online. But when I went to pay, the invoice had all my comments, as I had entered them online. Thought that was odd. Asked Ruben to correct the invoice listed mileage since it was off by 10K. He said he would but on the new invoice it was still wrong. Did not feel like trying to explain it a 2nd time. More
Needed help to Manage the construction areas but found immediate help and checked in rapidly for my service appointment. I was kept advised of progress and work was completed early. Professional and perso immediate help and checked in rapidly for my service appointment. I was kept advised of progress and work was completed early. Professional and personable representatives More






