Lexus of Albuquerque

It took 2 1/2 hr to complete routine service in a scheduled time slot. Service area does have issues. Scheduling is an abstraction. scheduled time slot. Service area does have issues. Scheduling is an abstraction. More

Jaime and the service staff are so helpful and knowledgeable. I always know I’ll be well taken care id knowledgeable. I always know I’ll be well taken care id More

Quick to return calls, personable, answers questions and makes sure we understand the answer about a rather complicated car. makes sure we understand the answer about a rather complicated car. More

Juan in Service was very communicative and kept me informed about the status of my car. He dealt with my warranty company to cover all the costs. Everyone was helpful and very nice! informed about the status of my car. He dealt with my warranty company to cover all the costs. Everyone was helpful and very nice! More

You schedule appointments but fail to schedule your techs to complete scheduled work timely. Extensive wait times. to complete scheduled work timely. Extensive wait times. More

Lexus of Albuquerque has always treated me like royalty! Hands down best service in all departments. The best ! Hands down best service in all departments. The best ! More

Lexus of Albuquerque’s Customer Service by our Service Manager, Mr. Robert Estrada, remains excellent. However, we have noticed in a significant decline in the vehicle inventory of new Lexus cars & SUV’s Manager, Mr. Robert Estrada, remains excellent. However, we have noticed in a significant decline in the vehicle inventory of new Lexus cars & SUV’s & what seems to be an increase in the sale of used vehicles. Since Lexus of Albuquerque was taken over by a Corporation in Houston, TX, this dealership is not the same as it was when Tom Bohlman was the owner or part of owner! More

Excellent Service with Danny and Clarissa. I enjoyed the hospitality. Great quality care and vehicle service I enjoyed the hospitality. Great quality care and vehicle service More

I came in for a regular maintenance. My maintenance representative, Juan was very helpful, explaining everything I needed to know. My maintenance representative, Juan was very helpful, explaining everything I needed to know. More