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Lexus of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.8
1,170 Reviews
Call Dealership (800) 748-1951
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4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,170 reviews

April 10, 2025

I have been servicing my 450H and my 460 for years. Robert Estrada is my servicing person. He always has and still does the best job. He is prompt, knowledgeable and very Professional! He is the r More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot salesmanship name
Report | Print
Apr 12, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. We hope you have a great day!

April 10, 2025

Clear explanation of service needs. Fast service. Very comfortable waiting area. Outstanding service consultant Recommend this dealership More

by ABQRobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Apr 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

April 09, 2025

Just purchased a RX350, Kassandra was the best! Made the experience really easy and pleasurable! More

by kambickel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Report | Print
Apr 12, 2025 -

Lexus of Albuquerque responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 09, 2025

Beautiful facility, nice people, excellent service advisor (Jaime Borunda). Easy to schedule and no pressure for additional services. More

by Kimlor61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Report | Print
Apr 11, 2025 -

Lexus of Albuquerque responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2025

Excellent service department. Honest, reliable, no upsells. Comfortable and well-appointed service area with self-serve beverages. More

by andrewb682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 12, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2025

Service is always excellent. Juan is very helpful and knowledgeable. We like doing business there More

by Chaco.customhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service dept
Report | Print
Apr 10, 2025 -

Lexus of Albuquerque responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Wonderful service, and my service advisor Danny Perez is the absolute best, he is always completely transparent. More

by Britony47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 10, 2025 -

Lexus of Albuquerque responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 08, 2025

Second to none, Customer Service! Quality of workmanship far exceeds expectations. Cleanliness of dealership is very welcoming. More

by cdcdaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Report | Print
Apr 10, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Robert Estrada is always very helpful and very competent with solving problems and explaining repairs needed for my car More

by Ebryniarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Report | Print
Apr 08, 2025 -

Lexus of Albuquerque responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2025

Mike Torres was easy to work with & even picked us up from the airport. He was not pushy & was honest with us. Mike was a pleasure to do business with. More

by Waldo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Torres
Report | Print
Apr 09, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found Mike to be so supportive during your experience here at Lexus of Albuquerque. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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