
Lexus of Albuquerque
Albuquerque, NM
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Had first routine service with Lexus of Albuquerque. Went very smoothly and efficiently. All staff from beginning to end were friendly and knowledgeable. Nothing was wrong with the vehicle so no surp Went very smoothly and efficiently. All staff from beginning to end were friendly and knowledgeable. Nothing was wrong with the vehicle so no surprises. Since I am very happy with my vehicle purchase, this was just another plus for Lexus! More
Daniel, my service writer is awesome. As well as infinitely informative and patient. I can’t say enough about my service experience at Lexus of Albu. As well as infinitely informative and patient. I can’t say enough about my service experience at Lexus of Albu. More
I had a blowout and had it towed to the dealership the AAA tow truck driver gave the car and keys to Daniel Perez who always does a great job - I picked it up today and even under the remodeling situation AAA tow truck driver gave the car and keys to Daniel Perez who always does a great job - I picked it up today and even under the remodeling situation every one was pleasant. More
While the service department can be Very busy, they always try to work with the customer, provide a loaner car or Uber ride, and complete work on schedule. always try to work with the customer, provide a loaner car or Uber ride, and complete work on schedule. More
Attentive,friendly, and easy to work with. They were accommodating and I especially enjoyed the tech home visit. It was nice not to have to leave my house in this heat. They were accommodating and I especially enjoyed the tech home visit. It was nice not to have to leave my house in this heat. More
Noticed very low tire pressure on a Saturday morning. I called the dealership and they said to bring it eight over. They took care of everything within an hour. Very happy with their flexibility and th I called the dealership and they said to bring it eight over. They took care of everything within an hour. Very happy with their flexibility and their willingness to help. More
The dealership is honest and my Service advisor Robert Estrada is great. He takes pride with meeting customer needs. I plan to purchase my next auto from this dealership related to the service departme Estrada is great. He takes pride with meeting customer needs. I plan to purchase my next auto from this dealership related to the service department. Thanks Alan C More