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Lexus of Albuquerque

Albuquerque, NM

4.8
1,170 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,170 reviews

April 05, 2025

Service rep was excellent. It issues time consuming & frustrating to solve.Resolved after an hour and a half. More

by Rdozierotten
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 09, 2025 -

Lexus of Albuquerque responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Albuquerque! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

The dealership is attractive. The general manager is welcoming. The salesperson, Sonia Torcioni, made it very pleasant to buy a car. She is attentive to all details. More

by anitalv20001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Front desk attendant , Wright Zimmerly, Daniel Perez
Apr 07, 2025 -

Lexus of Albuquerque responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 04, 2025

Lexus of Albuquerque has, for the last 7 years anyway, provided Great service, has very friendly and helpful people and is a beautiful dealership! I always recommend my friends to use this dealership! More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada, Daniel Perez
Apr 08, 2025 -

Lexus of Albuquerque responded

Hello, it's experiences like yours that really keep us motivated! Thanks for the recommendation, and have an amazing day!

April 04, 2025

Always enjoy taking my car in for service. I’ve had some great advisors over the last few years. Recently am assigned to Daniel, don’t remember his last name. But he was great to work with, an More

by JONESIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Perez, Chris Montoya
Apr 08, 2025 -

Lexus of Albuquerque responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

Daniel Perez is my service writer. .. he is absolutely thorough, articulate with what needs to be done to the car and always follows up. I highly recommend Lexus of Albuquerque and Dan More

by rgdesign2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 06, 2025 -

Lexus of Albuquerque responded

Hello, we're happy you found our staff Daniel to be so supportive during your experience here at Lexus of Albuquerque. We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Professional and friendly. All personal was helpful and knowledgeable. I will recommend Lexus to everyone. More

by 1amyarellano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wright zimmerly
Apr 07, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2025

I appreciated Service person Brandon who was very personable and the appointment was very efficient which made for a very pleasant experience More

by ajmclaney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 07, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Lexus services are professional and top notch. Employees are knowledgeable and professional. I want to thank my Service Advisor Robert Estrada for his professional sevice. More

by mhammonds92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 07, 2025 -

Lexus of Albuquerque responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

I always appreciate the great service. Having a loaner is a great bonus. They kept my vehicle an extra day due to scheduling. Not a problem. This is the first time my vehicle was not vacuu More

by Maminto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Apr 06, 2025 -

Lexus of Albuquerque responded

Hello Maminto, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

April 02, 2025

Service advisor, Daniel Perez, is great. He is professional, efficient and friendly. Very satisfied with the service at Lexus. More

by rebecca_vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Apr 05, 2025 -

Lexus of Albuquerque responded

Hi, we are very happy Daniel Perez has provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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