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Lexus of Albuquerque

Albuquerque, NM

4.8
1,222 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,222 reviews

July 10, 2023

It is always so warming when you walk into Lexus and you’re greeted by so many wonderful employees! I have to give credit where credit is due. Thank you so much to service manger Pete and Brandon and th More

by chrissievigil.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Ponce
Aug 07, 2023 -

Lexus of Albuquerque responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the service provided by Pete, Brandon, and Gabe. It will always be our pleasure to service your car. Know that we value your business and thank you for your Five-Star review. Lexus of Albuquerque will look forward to providing you with exceptional service in the future.

July 08, 2023

I was able to get in to get an oil change on short notice and I was told it would take approximately an hour and it only took about 45 minutes. I was very pleased with my service. More

by wjaramillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Aug 07, 2023 -

Lexus of Albuquerque responded

We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your business and your Five Star review. Lexus of Albuquerque looks forward to the pleasure of assisting you again.

July 08, 2023

Prompt service. Took very little time to get appointment. Once in shop , repair was done quickly. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Jul 29, 2023 -

Lexus of Albuquerque responded

We are glad we could help!

July 07, 2023

The service is professional and the customer service is very good. They are prompt and courteous. More

by JoAnn.Salome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon, Robert Estrada, Rob Jordan, Daniel Perez
Jul 29, 2023 -

Lexus of Albuquerque responded

We are glad we could help!

July 07, 2023

I would not take my Lexus for service anywhere else. They are always accommodating on scheduling and communication about my vehicle. More

by amywalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Daniel Perez
Aug 08, 2023 -

Lexus of Albuquerque responded

Thank you for the kind words! Lexus of Albuquerque appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

July 06, 2023

Juan is the best He takes care business. Don’t lose that guy you’ll lose customers More

by Sergilla42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 28, 2023 -

Lexus of Albuquerque responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Albuquerque.

July 03, 2023

Brought my car in for an oil change and found it to be welcoming and friendly. Good service and customer service. More

by jmramos730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 06, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

Great service - updates and quotes fast. Our service manager Andrew did a great job. Highly recommend More

by Walt
Workmanship
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2023

Matt was very professional and friendly. He kept me informed both by text and in person on the status and recommendations for my vehicle. Very pleased with the service and quality of work. More

by Norma
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for Matt, we appreciate it!

July 02, 2023

Great customer service from Tony. Traded in my car for one on your lot, very smooth. More

by Tammym124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Ramat
Jul 04, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for Tony and congratulations on your new vehicle!

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