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Lexus of Albuquerque

Albuquerque, NM

4.8
1,147 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,147 reviews

November 25, 2018

Wright does it right! Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wrig More

by Ken&Katharine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Nov 26, 2018 -

Lexus of Albuquerque responded

Thank you Ken and Katherine and congratulations on your 4th Lexus! The best compliment Lexus of Albuquerque can receive is with a repeat customer so thank you. Wright does indeed do it right!

November 20, 2018

Sales I found myself suddenly needing a new car in September (bad timing). Kassandra showed us both the RX and ES and we were able to determine that the 20 More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Nov 21, 2018 -

Lexus of Albuquerque responded

Thank you Jim for taking the time to share your Lexus of Albuquerque experience. A review doesn't get much better than "Best new car buying experience I've had" so thank you. Kassandra truly does a great job and it sounds like you experience was representative of just that. Congratulations on your new Lexus ES!

November 10, 2018

Kassandra is the best. If you are looking for a Lexus, you need to see Kassandra. She is very knowledgeable about all the models, comfortable to deal with, and will put you More

by Stan43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Nov 10, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to provide your feedback. Kassandra has a long list of loyal customers who feel just as you do. Thank you!

November 05, 2018

outstanding Service Mr. Gabsldon and the Albuquerque Lexus Serviice Center have always done an outstanding job with my vehicle. Thank you for all your work over the years More

by Rxhybrid08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
Nov 05, 2018 -

Lexus of Albuquerque responded

Thank you for the accolades! We certainly value the relationship and we are honored to be able to assist with all your service needs. Gary always provides his customers with a high level of attentiveness and care. Thank you!

October 22, 2018

Ruby - My New 2019 NX300h Well - what can I say about Kassandra that has not already been written. She is a pro - totally intune with my needs and REALLY cares about how best More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Oct 22, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your kind remarks about Lexus of Albuquerque and specifically Kassandra. She certainly shines bright to all her customers and colleagues alike. Congratulations on Ruby and thank you!

October 08, 2018

Lexus & Kassandra: an unbeatable Pair!!! Kassandra was ON Target and gave us great counsel about autos in general and Lexus SUVs in particular. She is incredibly knowledgable and understandin More

by JudyMWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, your Facilities Custodian!!!, Kassandra Muldez, Gary Gabaldon, Robert Estrada
Oct 09, 2018 -

Lexus of Albuquerque responded

Thank you for the kind kudos for Kassandra. She prides herself on staying current with not only Lexus knowledge but competing brands as well so she can speak intelligently about comparative differences. Congratulations on your new Lexus and thank you!

October 04, 2018

Kassandra Muldez excellent service Kassandra provides excellent sales support and service after the sale. She goes above and beyond to help you find the right vehicle for you. Highly re More

by Fpcurrycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Oct 04, 2018 -

Lexus of Albuquerque responded

Thank you for the recommendation! Kassandra has a long list of loyal customers who feel just as you do. She loves what she does and it shows with all her customers. Thank you!

October 04, 2018

It’s like our car is brand new! We dropped our LX off for a full service and detail, and picked it up looking brand new!!! We’re always so blown away by the customer service Danny P More

by Krii Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah , Daniel Perez
Oct 04, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your experience. Our detailers are the hardest working group at the dealership who rarely get the recognition they deserve for trying to make every customer's car look its absolute best, so thank you!

October 02, 2018

Excellent customer service! After having two Infiniti cars, I was wanting a change. I contacted Lexus via the Internet and Wright immediately contacted me. He helped me procure More

by Msabq323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Oct 04, 2018 -

Lexus of Albuquerque responded

Congratulations on your new Lexus and welcome to the family! Thank you for taking the time to share your experience with Lexus of Albuquerque and specifically Wright Zimmerly. We know you'll love the car and your ownership experience with us. Thank you!

September 17, 2018

First-Time Lexus Buyer Isaiah Polansky was extremely helpful and persistent when achieving the best deal possible for my situation. He answered all of my questions in a time More

by aplm1273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Polansky
Sep 18, 2018 -

Lexus of Albuquerque responded

Congratulations on the purchase of your new Lexus and thank you for sharing your experience with Lexus of Albuquerque. We are so grateful to have Isaiah on staff as he truly provides his customers with a professional and genuinely caring experience. Thank you!

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