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Lexus of Albuquerque

Albuquerque, NM

4.8
1,147 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,147 reviews

September 16, 2018

Easy Sales Experience Well taken care of by Kassandra. Found us what we were looking for and made the experience easy. She was very easy to work with and very knowledgeab More

by Open road
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 18, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Kassandra truly goes out of her way to make sure all her customers have an experience that's memorable and exceptional. Thank you!

September 12, 2018

Awesome Kassandra!!! We worked with Kassandra to buy our Lexus RX 350 last month, still can’t believe that we bought it over phone/email without even visiting the dealers More

by Vital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 13, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your story about your purchase with Lexus of Albuquerque. Kassandra is indeed "awesome"! She accommodates her customers any way she can which is the Lexus way. Thank you!

September 10, 2018

Top Notch Service Kassandra's attention to detail, true care for helping us find exactly what we wanted and ability to make us feel comfortable was unparalleled! She tr More

by cmarti24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 11, 2018 -

Lexus of Albuquerque responded

Thank you for relaying your comments. Kassandra is world class and loves to give her customers that world class experience. Enjoy your new car and thank you for your recommendation of Lexus of Albuquerque.

September 09, 2018

We love Lexus of Albuquerque! I have a soft spot for Lexus of Albuquerque because of the exceptional customer service and Kassandra takes them over the top! She helped me choose my More

by Deblexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Kassandra Muldez
Sep 10, 2018 -

Lexus of Albuquerque responded

Kassandra is indeed the best! She loves her job and most importantly loves genuinely taking care of her customers and meeting new people. Thank you for allowing Lexus of Albuquerque to continue earning your trust.

September 05, 2018

Best Salesman Ever I just stopped at Lexus to see what vehicles the offered. I had never driven one before. My salesman, Wright Z. knew all my questions before I could a More

by Bethpaiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Sep 10, 2018 -

Lexus of Albuquerque responded

Congratulations on your first Lexus! We are so pleased that we could be a part of your first Lexus ownership experience and know we'll do everything possible to ensure your satisfaction. Thank you!

August 30, 2018

Outstanding experience Kassandra worked with us to find the right car at our price point. We appreciate her effort and Lexus of Albuquerque. This is our third Lexus purchase More

by Lexus Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for your repeat business. That's always the best form of appreciation because it tells us we're doing it the right way. Thank you!

August 30, 2018

Exceptional! Ken was very patient and accommodating with me. I appreciate him helping me get things figured out. He also assisted with the sale of a truck and ma More

by Love my Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bash
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. Although Ken is new with us, he is a veteran in the business and knows the right way to assist our customers. Thank you!

August 21, 2018

Exceptionalism I worked with Kassandra and she made my buying experience a breeze. It's my first time owning a Lexus and I'm hooked for life. More

by Sandy1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Kassandra Muldez
Aug 23, 2018 -

Lexus of Albuquerque responded

Thank you and congratulations on your first Lexus! Welcome to the Lexus family and know we will do everything possible to spoil you for life!

August 21, 2018

Excellent car buying experience Wright was very honest showed me the car fax, reasonable price, Noah programmed my Lexus to my personal settings, Jacob answered all my questions on t More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah and Jacob, Wright Zimmerly
Aug 23, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your Lexus of Albuquerque experience. We love seeing"excellent car buying experience" because that's what we strive for every time. Thank you!

August 15, 2018

Will be back for our next vehicle I can’t say enough about what a smooth and seamless process Wright and his team facilitated! We are so pleased with our new vehicle, and that is large More

by BeckyCox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah, Dana , Wright Zimmerly
Aug 15, 2018 -

Lexus of Albuquerque responded

Congratulations and thank you for taking the time to share your Lexus of Albuquerque experience. Wright truly is the definition of a consummate professional who his customers absolutely love because of his warm personality. He genuinely becomes friends with his customers. Thank you!

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