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Lexus of Albuquerque

Albuquerque, NM

4.8
1,222 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,222 reviews

June 15, 2023

Always exceptional service and clarity about next steps needed to keep my car operating efficiently. More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Estrada
Jun 19, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 14, 2023

Andrew Padilla is always amazing! ! Very customer focused and helpful. He shows genuine care for his customer set. More

by mitaslove24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Padilla
Jun 16, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2023

everyone was so kind and generous ever since i got there, i was greeted with smiles and amazing people. Frank and Wright were very kind and helpful with everything. They made me feel informed and let me tell More

by kat de santiago
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Jun 16, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Lexus of Albuquerque

June 07, 2023

Always a great experience at Lexus of Albuquerque! My service advisor Juan is amazing! Wouldn’t go anywhere else for my car services More

by Yeiryruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
Jun 10, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

June 07, 2023

I experienced efficient and friendly service from the time of check in until the time of check out. More

by Leanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dalen
Jun 10, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 05, 2023

Great service from dealership and advisor Jaime Burundi. I would recommend him to other Lexus owners. More

by Mannyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Borunda
Jun 08, 2023 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

June 05, 2023

Lexus of Albuquerque gives prompt, courteous and overall great service, the do a great job of recapping your service visit. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 07, 2023 -

Lexus of Albuquerque responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2023

Friendly staff. Waiting area not as nice as the one in Glendale CA. No fruit, soda, snack provided. More

by agtuazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
Jun 10, 2023 -

Lexus of Albuquerque responded

Hi Agtuazon, we are very happy to have provided you with such a positive experience!

June 02, 2023

Lexus Albuquerque is a wonderful dealer. Any time I need to get in for any kind of service I live out of town and they are always easy to get me in when I need to get it while I’m in town ve More

by madrid_corina_f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 07, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Very easy to schedule service appointments and outstanding customer service from Jaime Berunda! Very pleased with everything. More

by marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Berunda, Gary Gabaldon
Jun 07, 2023 -

Lexus of Albuquerque responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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