Lexus of Albuquerque

Best Auto Purchase Experience Ever We now have the most wonderful car we have ever owned, thanks to Mr. Shane Crabtree at Albq. Lexus. Shane answered every question and followed up with We now have the most wonderful car we have ever owned, thanks to Mr. Shane Crabtree at Albq. Lexus. Shane answered every question and followed up with all the data we needed. He presented with the experience of a professional in a kind and comfortable manner, giving us complete satisfaction. More

Lexus of ABQ is the best! My dream come true! A hot red Lexus IS my car now! Thank you to Lexus of ABQ for the quickest most efficient service - my purchase was entirely comp My dream come true! A hot red Lexus IS my car now! Thank you to Lexus of ABQ for the quickest most efficient service - my purchase was entirely completed in less than 24 hours.- including a quick tutorial on the many wonderful “bells and whistles “ that are standard. Check them out! More

Best experience, very helpful and nice for first time buyer! I was a first time buyer and super nervous about making my decision. Wright was super nice showed us tons of vehicles till we found the right one. Af I was a first time buyer and super nervous about making my decision. Wright was super nice showed us tons of vehicles till we found the right one. After which they gave us an amazing deal and helped us with everything. Great service department, very helpful. I'm definitely buying my second car with them. Sincerely, one very happy customer. More

3 Time Return Customer This is my 3rd Lexus from Lexus of Albuquerque and I have to say this purchase is the most memorable. Kassandra is the BEST! She never pressured me, This is my 3rd Lexus from Lexus of Albuquerque and I have to say this purchase is the most memorable. Kassandra is the BEST! She never pressured me, she listened to me and she got me exactly what I wanted. More

Great experience with Wright Wright made my buying experience how it should be. He knew what I wanted and kept me in mind until he found the perfect car for me. I would highly re Wright made my buying experience how it should be. He knew what I wanted and kept me in mind until he found the perfect car for me. I would highly recommend him!!! Very pleased.. More

Amazing <3 I've never been so satisfied with the customer service I received the day I went on for my first LEXUS ever! Kassandra was so nice and down-to-earth. I've never been so satisfied with the customer service I received the day I went on for my first LEXUS ever! Kassandra was so nice and down-to-earth. She really made my dreams come true that day! I couldn't have asked for a better experience - or vehicle!! More

Smooth & Easy As a now, first time Lexus owner, this was the easiest new car purchase I've ever experienced! Being a Costco Executive member, I was provided a de As a now, first time Lexus owner, this was the easiest new car purchase I've ever experienced! Being a Costco Executive member, I was provided a dealer contact person before arriving to discuss a vehicle. Kassandra had my desired vehicle waiting, cleaned up and set aside, to view upon our agreed upon arrival time. We went through the vehicle and took a short test drive. Back at her desk, we were given the Costco pricing (Dealer Invoice plus $500) for the vehicle, Manufacturer Rebates at the time and a quick determination of our traded vehicle's value. We spent a leisurely and pressure free 2 hours with her, eventually leaving to have dinner. I texted her the following day to arrange the purchase and picked up the vehicle 2 days later. Jason greeted me on my pickup day and had me sign a few papers for the Sales people, then to the Finance guy, Zack, for more paperwork to finish up. After that I spent an awesome hour with Jacob, the Technology guy, going over the electronic workings of the vehicle. We set up the vehicle safety and communication systems which are an absolute necessity anymore. My less than a 5 star rating comes from the overall condition of the dealership facility itself. It's showing signs of an aging building, especially in the customer waiting/lounge area for service. How about a refreshing facelift in the future? Overall, it couldn't have been a better purchase experience! More

A Fantastic and Friendly Experience I highly recommend Lexus of Albuquerque. Everyone I worked with was friendly, helpful and knowledgeable. Kassandra and Dana were exceptional! I enjoye I highly recommend Lexus of Albuquerque. Everyone I worked with was friendly, helpful and knowledgeable. Kassandra and Dana were exceptional! I enjoyed my experience so much that I referred a family member a couple of days later and she is just as pleased as I am. I will be back! More