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Lexus of Albuquerque

Albuquerque, NM

4.8
1,190 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,190 reviews

December 19, 2018

Kassandra is caring and compassionate I have now bought two vehicles from Kassandra. She has been great with both transactions and follow up after the sale. She is extremely knowledgeable More

by rapplebydo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
December 13, 2018

Best Car Buying Experience Ever! Not enough can be said about the wonderful experience I had working with Wright. Truly one of thee most nicest guys out there. With me working and goi More

by KatO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Dec 13, 2018 -

Lexus of Albuquerque responded

That's what we like to hear! Thank you for taking the time to share your story. Changing perceptions of the typical car buying experience is what we try and do every day. Wright is a big part of that simply because he does it the "Wright" way. Thank you!

December 07, 2018

Kassandra is the best sales person. Kassandra Muldez was extremely helpful, knowledgeable, and friendly. Her knowledge of the RX350 is amazing. I also worked with Jacob Marez for instr More

by JP42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Rob Jordan
Dec 07, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your Lexus of Albuquerque experience. You worked with three rock stars in Kassandra, Jacob and Rob. All three love what they do and it shows with their customers. Thank you!

November 25, 2018

Wright does it right! Most people know that Lexus makes a great product but it is the people that make the dealership and the whole car buying process a memorable one. Wrig More

by Ken&Katharine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Nov 26, 2018 -

Lexus of Albuquerque responded

Thank you Ken and Katherine and congratulations on your 4th Lexus! The best compliment Lexus of Albuquerque can receive is with a repeat customer so thank you. Wright does indeed do it right!

November 20, 2018

Sales I found myself suddenly needing a new car in September (bad timing). Kassandra showed us both the RX and ES and we were able to determine that the 20 More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Nov 21, 2018 -

Lexus of Albuquerque responded

Thank you Jim for taking the time to share your Lexus of Albuquerque experience. A review doesn't get much better than "Best new car buying experience I've had" so thank you. Kassandra truly does a great job and it sounds like you experience was representative of just that. Congratulations on your new Lexus ES!

November 10, 2018

Kassandra is the best. If you are looking for a Lexus, you need to see Kassandra. She is very knowledgeable about all the models, comfortable to deal with, and will put you More

by Stan43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Nov 10, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to provide your feedback. Kassandra has a long list of loyal customers who feel just as you do. Thank you!

November 05, 2018

outstanding Service Mr. Gabsldon and the Albuquerque Lexus Serviice Center have always done an outstanding job with my vehicle. Thank you for all your work over the years More

by Rxhybrid08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gabaldon
Nov 05, 2018 -

Lexus of Albuquerque responded

Thank you for the accolades! We certainly value the relationship and we are honored to be able to assist with all your service needs. Gary always provides his customers with a high level of attentiveness and care. Thank you!

October 22, 2018

Ruby - My New 2019 NX300h Well - what can I say about Kassandra that has not already been written. She is a pro - totally intune with my needs and REALLY cares about how best More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Oct 22, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your kind remarks about Lexus of Albuquerque and specifically Kassandra. She certainly shines bright to all her customers and colleagues alike. Congratulations on Ruby and thank you!

October 08, 2018

Lexus & Kassandra: an unbeatable Pair!!! Kassandra was ON Target and gave us great counsel about autos in general and Lexus SUVs in particular. She is incredibly knowledgable and understandin More

by JudyMWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, your Facilities Custodian!!!, Kassandra Muldez, Gary Gabaldon, Robert Estrada
Oct 09, 2018 -

Lexus of Albuquerque responded

Thank you for the kind kudos for Kassandra. She prides herself on staying current with not only Lexus knowledge but competing brands as well so she can speak intelligently about comparative differences. Congratulations on your new Lexus and thank you!

October 04, 2018

Kassandra Muldez excellent service Kassandra provides excellent sales support and service after the sale. She goes above and beyond to help you find the right vehicle for you. Highly re More

by Fpcurrycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Oct 04, 2018 -

Lexus of Albuquerque responded

Thank you for the recommendation! Kassandra has a long list of loyal customers who feel just as you do. She loves what she does and it shows with all her customers. Thank you!

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