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Lexus of Albuquerque

Albuquerque, NM

4.8
1,222 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,222 reviews

August 11, 2020

Service department has the worse customer service of any dealership I've ever used. I'd rather get my Lexus serviced at Burger King! They are inconsistent, unreliable, and unresponsive. Totally opposite of More

by cbroach
Recommend Dealer
No
Employees Worked With
Juan, Rob Jordan
August 10, 2020

Awesome experience Purchase 2017 RX350 from Kassandra Muldez transaction was quick..Muldez was very responsive to my e-mails /texts and she delivered the suv to me. I w More

by olympia Cyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
July 04, 2020

My husband and I just purchased a 2020 RX450h and absolutely love it. We worked with Kassandra and she was amazing. She made the car buying experience easy and enjoyable. Kassandra took the time to s More

by Kari S
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
June 21, 2020

Been in our new RX450H for about a month now. I have to say that I was completely surprised at how amazing the service has been through the entire process. We went out to just compare some vehicles and see More

by hydrusko.matthew
Recommend Dealer
Yes
Employees Worked With
Jason Gates, Kassandra Muldez, Isaiah Polansky
March 06, 2020

Easiest Purchase EVER Jan 2020, we purchased 2020 NX 300 online from WRIGHT ZIMMERLY / Lexus of Albuquerque. I cannot believe I purchased a car online (which included a tra More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Apr 23, 2020 -

Lexus of Albuquerque responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

March 06, 2020

Hello, my name is TOMMY Chavez. I just bought a 2019 Lexus UX from KASSANDRA MULDER from Lexus if Albuquerque. I can’t emphasize what great service I received from KASSANDRA. She was not only a great s More

by tchavez77
Recommend Dealer
Yes
Employees Worked With
KASSANDRA MULDER
Apr 23, 2020 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

February 25, 2020

This was the most disappointing experience we've had with a dealership. To start zero interest in selling me a truck.i guess we where not there type. The salesman didn't have much to say about the truck. He More

by Erica
Recommend Dealer
No
Employees Worked With
Chuck Cunningham, Dante Brutyn
Mar 03, 2020 -

Lexus of Albuquerque responded

We’re sorry that we could not secure financing on your terms. We apologize for your experience and hope we can one day earn your business.

January 15, 2020

Truly the best-Definitely Recomend Kassandra truly is the best which is an understatement - I live in NY for 30 years and have been purchasing cars in NY and NJ. I have never ever met More

by dcollymore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 03, 2020 -

Lexus of Albuquerque responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

January 15, 2020

Kassandra was amazing to work with. Helped me find and but my RX 350 and delivered to my door. Excellent service!!!! I would definitely recommend! More

by montiecarol
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Mar 03, 2020 -

Lexus of Albuquerque responded

Thank you for your kind words for our staff, we appreciate it!

November 01, 2019

Quick and easy. We got the car the same day we found it. Best car buying experience we have ever experienced. The entire staff was incredibly polite and catered both to stated and unstated needs. Left with More

by Buddy Jameson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly, Dante Brutyn
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