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Lexus of Albuquerque

Albuquerque, NM

4.8
1,149 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,149 reviews

December 21, 2017

Kassandra was excellent. Great overall experience. Kassandra made the buying experience easy and enjoyable. The staff at Lexus of Albuquerque was attentive to my needs. I will likely purchase my next v More

by DukeCity505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience. We appreciate the feedback and congratulations on your new car!

December 21, 2017

Awesome professional experience By far the BEST car shopping experience I’ve had. No hassle, transparent, honest and hardworking dealership. Gave me a great deal on my trade and work More

by Manny Davila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque and specifically Wright Zimmerly. Wright sincerely tries to make sure each and every one of his customers has an experience just as you described so thank you for his recognition.

December 21, 2017

A very pleasant buying experience. I was given the opportunity to drive several different models. Asked many questions about the different models and received very adequate answers in m More

by joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree, Wright Zimmerly
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your comments. Everyone at Lexus of Albuquerque has a singular goal which is to provide a car buying experience that is atypical. Thank you!

December 21, 2017

Great experience Shane was low stree and low key and not pushy at all. It’s Nice to have a sales person looking out for your best interest More

by Golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for sharing your purchase experience with Shane Crabtree and Lexus of Albuquerque. Shane genuinely wants his customers to feel like a guest in his home which is why he has a loyal following of customers. Thank you!

December 21, 2017

Great experience purchasing from car dealer Shane Crabtree was extremely helpful with purchasing our new car. We came in to just look around. Shane listened to our list of needs and wants. He ch More

by Stopher
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
Dec 26, 2017 -

Lexus of Albuquerque responded

Thank you for taking the time to share your story. We appreciate the feedback. Your comments are typical of Shane's customers who all love his demeanor and his professionalism. Thank you and congratulations!

December 11, 2017

December to Remember 🎄 The service at Lexus of ABQ is above and beyond all of my previous experiences at other dealerships. Kassandra Muldez made the purchase of my new Lex More

by MyDecembertoRemember
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob , Kassandra Muldez
Dec 11, 2017 -

Lexus of Albuquerque responded

Thank you LeighAnn! Kassandra truly goes the extra mile for all her customers and Jacob, our Delivery and Technology Specialist, ensures all our customers know how to use all the technology is their new car. Thank you for taking the time to share your experience and congratulations on your new Lexus!

November 18, 2017

LX 570 Purchase Online By Far, the best auto purchase experience I have ever had. Shane Crabtree is the most professional, knowledgeable, and classy car dealer I have ever w More

by Nick in NM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
November 17, 2017

Love my NX Love my Lexus! Shane Crabtree Was great. Highly recommended Sales Associate and Lexus dealership. Excellent customer care all the way from sales to fi More

by Mija2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Perry, Finance, Shane Crabtree, Gary Gabaldon
Nov 17, 2017 -

Lexus of Albuquerque responded

Thank you for the accolades! Much appreciated and congratulations on your new Lexus!

November 15, 2017

Great experience. The moment I called Shane it was smooth sailing. From basic questions regarding trading my previous car to walking out with a new one. His integrity More

by Mvargas30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
November 15, 2017

Certified GS350 I went to Lexus of Albuquerque to purchase a GS350 for my husband. Shane Crabtree was the salesman that helped me with my purchase. He answered all of More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Crabtree
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