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Lexus of Albuquerque

Albuquerque, NM

4.8
1,190 Reviews

4821 Pan American Freeway

Albuquerque, NM

87109

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Showing 1,190 reviews

October 04, 2018

It’s like our car is brand new! We dropped our LX off for a full service and detail, and picked it up looking brand new!!! We’re always so blown away by the customer service Danny P More

by Krii Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah , Daniel Perez
Oct 04, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your experience. Our detailers are the hardest working group at the dealership who rarely get the recognition they deserve for trying to make every customer's car look its absolute best, so thank you!

October 02, 2018

Excellent customer service! After having two Infiniti cars, I was wanting a change. I contacted Lexus via the Internet and Wright immediately contacted me. He helped me procure More

by Msabq323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Oct 04, 2018 -

Lexus of Albuquerque responded

Congratulations on your new Lexus and welcome to the family! Thank you for taking the time to share your experience with Lexus of Albuquerque and specifically Wright Zimmerly. We know you'll love the car and your ownership experience with us. Thank you!

September 17, 2018

First-Time Lexus Buyer Isaiah Polansky was extremely helpful and persistent when achieving the best deal possible for my situation. He answered all of my questions in a time More

by aplm1273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Polansky
Sep 18, 2018 -

Lexus of Albuquerque responded

Congratulations on the purchase of your new Lexus and thank you for sharing your experience with Lexus of Albuquerque. We are so grateful to have Isaiah on staff as he truly provides his customers with a professional and genuinely caring experience. Thank you!

September 16, 2018

Easy Sales Experience Well taken care of by Kassandra. Found us what we were looking for and made the experience easy. She was very easy to work with and very knowledgeab More

by Open road
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 18, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your experience with Lexus of Albuquerque. Kassandra truly goes out of her way to make sure all her customers have an experience that's memorable and exceptional. Thank you!

September 12, 2018

Awesome Kassandra!!! We worked with Kassandra to buy our Lexus RX 350 last month, still can’t believe that we bought it over phone/email without even visiting the dealers More

by Vital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 13, 2018 -

Lexus of Albuquerque responded

Thank you for sharing your story about your purchase with Lexus of Albuquerque. Kassandra is indeed "awesome"! She accommodates her customers any way she can which is the Lexus way. Thank you!

September 10, 2018

Top Notch Service Kassandra's attention to detail, true care for helping us find exactly what we wanted and ability to make us feel comfortable was unparalleled! She tr More

by cmarti24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez
Sep 11, 2018 -

Lexus of Albuquerque responded

Thank you for relaying your comments. Kassandra is world class and loves to give her customers that world class experience. Enjoy your new car and thank you for your recommendation of Lexus of Albuquerque.

September 09, 2018

We love Lexus of Albuquerque! I have a soft spot for Lexus of Albuquerque because of the exceptional customer service and Kassandra takes them over the top! She helped me choose my More

by Deblexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Marez, Kassandra Muldez
Sep 10, 2018 -

Lexus of Albuquerque responded

Kassandra is indeed the best! She loves her job and most importantly loves genuinely taking care of her customers and meeting new people. Thank you for allowing Lexus of Albuquerque to continue earning your trust.

September 05, 2018

Best Salesman Ever I just stopped at Lexus to see what vehicles the offered. I had never driven one before. My salesman, Wright Z. knew all my questions before I could a More

by Bethpaiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wright Zimmerly
Sep 10, 2018 -

Lexus of Albuquerque responded

Congratulations on your first Lexus! We are so pleased that we could be a part of your first Lexus ownership experience and know we'll do everything possible to ensure your satisfaction. Thank you!

August 30, 2018

Exceptional! Ken was very patient and accommodating with me. I appreciate him helping me get things figured out. He also assisted with the sale of a truck and ma More

by Love my Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bash
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for taking the time to share your experience with Lexus of Albuquerque. Although Ken is new with us, he is a veteran in the business and knows the right way to assist our customers. Thank you!

August 30, 2018

Outstanding experience Kassandra worked with us to find the right car at our price point. We appreciate her effort and Lexus of Albuquerque. This is our third Lexus purchase More

by Lexus Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kassandra Muldez, Gary Gabaldon
Sep 10, 2018 -

Lexus of Albuquerque responded

Thank you for your repeat business. That's always the best form of appreciation because it tells us we're doing it the right way. Thank you!

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