
Lexus of Albuquerque
Albuquerque, NM
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Best in 50 years of purchasing cars--coast to coast! Kassandra responded to my first inquiry at 10p at night, then cleared a spot for us on her schedule next day. She listens well, answered our question Kassandra responded to my first inquiry at 10p at night, then cleared a spot for us on her schedule next day. She listens well, answered our questions intelligently, asked good questions of us (and even consulted with her sales manager to get an answer to my golf-related questions not in her realm of expertise :). She didn't try to push us to what she had on the lot, but found a match within 8 hours. We've have prior experience with this dealer and there is no doubt they are the best in ABQ! More
Excellent customer Service I recently purchased an L-Certified RX 350 and could not be happier! The sales personnel, especially Kassandra Muldez, made the buying experience amaz I recently purchased an L-Certified RX 350 and could not be happier! The sales personnel, especially Kassandra Muldez, made the buying experience amazing for me. Kassandra was always accessible, answered all my questions, and anticipated my needs before I knew they would become an issue. I had no idea buying a vehicle would lead to such a warm connection. Not only do I love my new vehicle, I feel like I am part of the Lexus Family in Albuquerque. More
So happy! We visited Wright at Lexus of ABQ and he helped us find just what we needed. It’s honestly a dream to be driving a Lexus and Wright helped us every st We visited Wright at Lexus of ABQ and he helped us find just what we needed. It’s honestly a dream to be driving a Lexus and Wright helped us every step of the way. He’s attentive, knowledgeable and was able to find the car we were looking for. I highly recommend this dealership, Wright Zimmerly and of course Lexus! More
Excellent Customer Service I recently purchased a 2019 RX 350. I worked with Kassandra Muldez. I was very particular on how I wanted my new vehicle equipped/built. She worked ve I recently purchased a 2019 RX 350. I worked with Kassandra Muldez. I was very particular on how I wanted my new vehicle equipped/built. She worked very hard in finding me what I exactly wanted. She also has followed up with me on how things were going with my new purchase. She makes herself available to answer questions and show me how to operate the numerous technical aspects of the SUV. It’s been a great experience and I highly recommend Kassandra. More
Very Attentive I really enjoyed working with Kassandra after Wright Zimmerly did not feel I was worthy of his help. I bought a 2019 RX 350 and just love it!!! The I really enjoyed working with Kassandra after Wright Zimmerly did not feel I was worthy of his help. I bought a 2019 RX 350 and just love it!!! The one thing that would have been nice is that the man who delivered it to me would have shown me how some of the features work. More
Excellent Experience Wright, thanks for finding me my dream car. I love my Lexus. I appreciate the outstanding sales service you have given me throughout my car purchase. Wright, thanks for finding me my dream car. I love my Lexus. I appreciate the outstanding sales service you have given me throughout my car purchase. My compliments to you for your helpfulness. We are delighted with our purchase. Thanks again, Crystal & Doug Lang More
Wonderful experience! Wright was by far the best! He was very personable and really cared about what we were needing. Wright worked hard to get us exactly what we wanted/ne Wright was by far the best! He was very personable and really cared about what we were needing. Wright worked hard to get us exactly what we wanted/needed in our purchase! We were in, out and on our way! I definitely recommend him and I look forward to doing more business with him and Lexus of Albuquerque! More
Best customer service/dealership I have ever been to. I have bought a lot of cars from a lot of dealerships but, I have never had such an awesome experience as this one. They have a customer for life. Kas I have bought a lot of cars from a lot of dealerships but, I have never had such an awesome experience as this one. They have a customer for life. Kassandra felt like family and went above and beyond. I want to thank her from the bottom of my heart. Zack from finance did the same he fought for me and got me a deal I did not think was possible. Thank you Lexus of Albuquerque! I we always do business with Lexus of Albuquerque! More
Amazing Experience These guys know customer service. I have never had a better experience with a car dealership. I bought my car the other day, and experienced a small i These guys know customer service. I have never had a better experience with a car dealership. I bought my car the other day, and experienced a small issue with the seat belt. They immediately let us know it was covered under the warranty we purchased, and got us in first thing. No wait! The staff was extremely nice and had great humor. I will always be coming to them for my future car needs, and I highly recommend you do too! More
Kassandra made the experience stress free and is AMAZING! We have purchased one vehicle and leased two vehicles with Kassandra Muldez at Lexus of Albuquerque and each time have had an excellent experience wit We have purchased one vehicle and leased two vehicles with Kassandra Muldez at Lexus of Albuquerque and each time have had an excellent experience with Kassandra Muldez. Kassandra is very knowledgeable about the various models. She is extremely helpful, honest, caring and attentive to the customers needs. Kassandra provides the BEST CUSTOMER SERVICE and always goes over and above to make sure the process is a positive experience. She really cares about her customers. We would highly recommend Kassandra to anyone who is considering purchasing or leasing a Lexus and any other vehicle. More