Lexus of Ann Arbor

Amanda was very helpful and professional during service appointment. Very knowledgeable and explained clearly what work needed to be done and which services was not needed. Was notified on the progress of appointment. Very knowledgeable and explained clearly what work needed to be done and which services was not needed. Was notified on the progress of the service and when it would be completed. The technician Ben, gave a very clear walk through of his inspection and any concern areas. More

This is one of the best experiences I've ever had at a Dealership, if i had known that you get this kind of first Class treatment I've would have brought a Lexus years ago, and make sure you ask for The s Dealership, if i had known that you get this kind of first Class treatment I've would have brought a Lexus years ago, and make sure you ask for The service guy Alex and the sales guy Chris More

Dimitry was excellent and made the whole process simple and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! More

Excellent Service. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. More

Everyone we dealt with was very helpful and friendly. Hernando was our salesman and did a great job. Hernando was our salesman and did a great job. More

I was so appreciative of Amanda for allowing me to bring my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. More

Russell provided exceptional service. His reserved demeanor and willingness to allow me to deliberate the process was highly beneficial. Trust worthy person!!! His reserved demeanor and willingness to allow me to deliberate the process was highly beneficial. Trust worthy person!!! More

The dealership understood what we were looking for and what we did not want in our car. They were able to find the car in a different state and got it to us in 3 days. what we did not want in our car. They were able to find the car in a different state and got it to us in 3 days. More

Great dealership. Mauricio took care of us with no unneeded pressure tactics. The delivery was flawless with a nice bow on top of the car. All in all a 5* experience. Mauricio took care of us with no unneeded pressure tactics. The delivery was flawless with a nice bow on top of the car. All in all a 5* experience. More

The Service Department, under the leadership of Amanda has always been outstanding. My recent visit for a 100,000 maintenance service was done in a timely manner and with reasonable charges. Amanda neve has always been outstanding. My recent visit for a 100,000 maintenance service was done in a timely manner and with reasonable charges. Amanda never promises anything she can’t deliver, is always transparent regarding potential charges and always seems to find a coupon applicable to the service bring provided. The Dealership is fortunate to have a quality person heading up such a critical department. More