Lexus of Ann Arbor

The environment is very organized and clean. The employees are courteous and polite. Everyone greets you (even if they’re not directly dealing with you). The service is great and they move qu The employees are courteous and polite. Everyone greets you (even if they’re not directly dealing with you). The service is great and they move quickly to get you in and out! I also appreciate they offer you coffee and snacks while you wait! This dealership is awesome!! More

Spencer and Jennifer were professional and very courteous. The process was explained in detail by this team. courteous. The process was explained in detail by this team. More

Brent did an excellent job of assisting us with our needs and helped me to understand future work that is needed. and helped me to understand future work that is needed. More

Amanda was very helpful and professional during service appointment. Very knowledgeable and explained clearly what work needed to be done and which services was not needed. Was notified on the progress of appointment. Very knowledgeable and explained clearly what work needed to be done and which services was not needed. Was notified on the progress of the service and when it would be completed. The technician Ben, gave a very clear walk through of his inspection and any concern areas. More

This is one of the best experiences I've ever had at a Dealership, if i had known that you get this kind of first Class treatment I've would have brought a Lexus years ago, and make sure you ask for The s Dealership, if i had known that you get this kind of first Class treatment I've would have brought a Lexus years ago, and make sure you ask for The service guy Alex and the sales guy Chris More

Dimitry was excellent and made the whole process simple and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! and easy. Highly recommend this dealership and Dimitry for all your needs when it comes to purchasing a Lexus! More

Excellent Service. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. The loaner car was clean and nice to have available while my car was in the shop. Overall, I am a very happy customer. More

Everyone we dealt with was very helpful and friendly. Hernando was our salesman and did a great job. Hernando was our salesman and did a great job. More

I was so appreciative of Amanda for allowing me to bring my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. my car in right away when the various dashboard lights came on. I truly appreciate Amanda and the dealership for excellent service. More