Lexus of Ann Arbor

I had an excellent experience at this dealership. The customer service was outstanding from start to finish. The staff was friendly, knowledgeable, and truly took the time to listen to my needs witho The customer service was outstanding from start to finish. The staff was friendly, knowledgeable, and truly took the time to listen to my needs without any pressure. The process was smooth and transparent, and I felt valued as a customer. I highly recommend this dealership to anyone looking for a stress-free and positive car-buying experience. More

I had a fantastic experience at Germain Lexus of Ann Arbor. Denise M. was professional and helpful during the initial sales engagement. The Finance Manager made the paperwork straightforward, and Mauric Arbor. Denise M. was professional and helpful during the initial sales engagement. The Finance Manager made the paperwork straightforward, and Mauricio ensured a seamless final delivery. The entire process was fair, efficient, and truly top-tier. Highly recommended! More

Evan from the service department is the man, he communicated effectively and managed my vehicle service perfectly! communicated effectively and managed my vehicle service perfectly! More

I purchased a new Lexus from Sean Hemphill recently at Germain Lexus of Ann Arbor. Sean was very helpful and knowledgable of the product and the process, he made it easy. All the people that work at Germa Germain Lexus of Ann Arbor. Sean was very helpful and knowledgable of the product and the process, he made it easy. All the people that work at Germain were friendly and welcoming, it has a family feel. I highly recommend Sean and Germain for a car purchase, I will take my new Lexus there for all future service. More

Owen Mekas was very professional, considerate, and knowledgeable. I usually take my car to Toyota for service. This will never happen again. I will alway contact Owen Mekas for any further services. knowledgeable. I usually take my car to Toyota for service. This will never happen again. I will alway contact Owen Mekas for any further services. More

Had a problem with my Lexus . It required A major repair that was covered by Lexus . Proved to be complicated, requiring more time than anticipated . Alex and his team stayed on t It required A major repair that was covered by Lexus . Proved to be complicated, requiring more time than anticipated . Alex and his team stayed on top of it. Kept me informed in a timely professional manner. Provided me with a new Lexus loaner.Things don’t always happen precisely as planned as there are things you can’t control . Throughout the process I felt they had my best interest at heart, and I was pleased . Kudos to Alex and lexus service team.👍😉 Dave Yentz More

The servic we I received was exceptional. I was blown away that it x was way less expensive than I thoughtvit would be. I was blown away that it x was way less expensive than I thoughtvit would be. More

This Lexus dealership is the best I have encountered. Amanda is fantastic. Her communications could not be better. She bends over backwards to create the best possible customer experience. Amanda is fantastic. Her communications could not be better. She bends over backwards to create the best possible customer experience. More

The service was done in a timely manner and the waiting room was great with all the yummy snacks and coffee. Aske for Evan. He is a wonderful guy. room was great with all the yummy snacks and coffee. Aske for Evan. He is a wonderful guy. More

The people at Germain Lexus are outstanding. From service to sales, they provide an excellent customer experience. From service to sales, they provide an excellent customer experience. More