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Lexus of Ann Arbor

Ann Arbor, MI

4.5
245 Reviews

590 Auto Mall Dr

Ann Arbor, MI

48103

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Showing 245 reviews

August 10, 2015

Very Poor experience Lots of promises not many delivered still like the car i do not care for the sakes force have not had a chance to work with the service dept. More

by MCORNELL0825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can not rember
August 08, 2015

Miss quoted price I was told my car would be fix in a day but it took 4 days. I was given one out the door price ($936) when I gave you guys the ok to do the work. I as More

by keifero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ramey Miller
August 07, 2015

Exellent Service... Excellent Staff Lexus of Ann Arbor continues to provide quick and excellent service. The staff is professional and excellent, keep you informed, and make you want to More

by ROWLANDCOUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Creech, Duane Truhn
August 03, 2015

Marvelous Well this is the Queen speaking, LOL not really this is just Ruth, however every time I visit that dealership I feel like a queen. Every time I drive More

by RUTHOTR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chuck, Ray
August 03, 2015

ALways willing to help Hernando made things easier and He is always willing to help and get things done! I would always recommend him if you are looking to stop by at the Le More

by Paula D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hernando
July 30, 2015

OK Experience I was asked to buy three different up-sell items, none of which were necessary. The service experience was otherwise good. They did not do a very good More

by LINDSAY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember
July 24, 2015

Accommodating and helpful staff The staff was very accommodating and helpful making it an enjoyable experience. While we were in the process of taking care of the paper work and th More

by cl.day
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons
July 23, 2015

Professional Service throughout the transaction Credit to Lexus of Ann Arbor for their professionalism throughout the entire purchase experience. Both the sales manager, Bryan, and the salesman Geor More

by LAWRENCEB48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Freij
July 23, 2015

Professional service Always courteous ...always helpful ..very customer oriented. My wife and i have had 4 Lexus vehicles i. The past 8 years. We have been maintenance ser More

by SMALLSSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy ..in service dept. EXCELLENT. very professional and customer oriented.
July 22, 2015

Nice job A2 Lexus Service. The staff I dealt with were friendly, polite, and courteous. My vehicle returned to me freshly washed and clean and the carpet was vacuumed, which I a More

by MSAYRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Yeargin
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